Article ID: 928898 - View products that this article applies to.
When you use Microsoft Windows Media Player 11 to play a video file in Windows Vista, Windows Media Player may be temporarily unresponsive. For example, you may experience any one of the following symptoms:
This problem occurs when you use Windows Media Player to play a very large MPEG2 file.
Method 1: Wait until Windows Media Player respondsTo work around this problem, wait until Windows Media Player responds. You may have to wait as long as one minute for a 1-gigabyte (GB) MPEG2 file.
Method 2: Diagnose and fix the problem automatically
This troubleshooter fixes many problems.Learn moreRun now
For more information about Windows Media Player technical problems, visit the following Microsoft website: