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Video files may unexpectedly appear in the "All" or "Other" category on the Zune device

Article ID:929005
Last Review:November 19, 2007
Revision:2.3

SYMPTOMS

Video files may unexpectedly appear in the All category or in the Other category on the Zune device. This issue may occur even though the video matches a category such as Music.

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CAUSE

This issue may occur if the file does not contain the metadata that is used to categorize videos on the Zune device. Categories include TV, Music, Movies, and Other. The TV category has the following subcategories:
Series
Specials
News

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THINGS TO TRY

Adjust the metadata of the content. To do this, follow these steps:
1.Open the Zune software.
2.Click collection, and then click videos.
3.Locate and right-click the file.
4.Click Edit.
5.On the Category menu, select the choice that best represents the video, and then click OK.
6.Connect the Zune device by using the Zune sync cable to sync the changes.

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MORE INFORMATION

For more information about metadata for Zune content, visit the following Zune Web site:
http://www.zune.net/support/usersguide/podcasts/create.htm (http://www.zune.net/support/usersguide/podcasts/create.htm)

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APPLIES TO
Zune Digital Media Player
Zune software
Zune 4GB Digital Media Player
Zune 8GB Digital Media Player
Zune 30GB Digital Media Player
Zune 80GB Digital Media Player

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Keywords: 
kbzunehardware kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB929005

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