Article ID: 929251 - Last Review: September 23, 2011 - Revision: 3.0

A High Definition (HD) audio device no longer plays audio files after a BIOS update on a Windows Vista-based computer

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SYMPTOMS

A High Definition (HD) audio device may not play audio files after you update the BIOS on a Windows Vista-based computer.
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CAUSE

This problem occurs because the BIOS update changes the pin configuration of the HD audio device.
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RESOLUTION

To resolve this problem, you must reinstall the drivers for the HD audio device, and then restart the computer.
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MORE INFORMATION

Related Information:

Troubleshooter: No audio in Windows (http://windows.microsoft.com/en-us/windows/help/no-sound-in-Windows)

Music and sound help with Windows 7 (http://windows.microsoft.com/en-us/windows7/help/music-sound)
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APPLIES TO
  • Windows Vista Ultimate
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Business 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Starter
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Keywords: 
kbexpertisebeginner kbtshoot kbprb KB929251
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