Article ID: 929251 - Last Review: September 23, 2011 - Revision: 3.0 A High Definition (HD) audio device no longer plays audio files after a BIOS update on a Windows Vista-based computer
SYMPTOMSA High Definition (HD) audio device may not play audio files after you update the BIOS on a Windows Vista-based computer. CAUSEThis problem occurs because the BIOS update changes the pin configuration of the HD audio device. RESOLUTIONTo resolve this problem, you must reinstall the drivers for the HD audio device, and then restart the computer. MORE INFORMATIONRelated Information: Troubleshooter: No audio in Windows (http://windows.microsoft.com/en-us/windows/help/no-sound-in-Windows) Music and sound help with Windows 7 (http://windows.microsoft.com/en-us/windows7/help/music-sound) APPLIES TO
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