Microsoft Management Console 3.0 does not correctly display 32-bit color snap-in icons on a Windows XP-based computer or on a Windows Server 2003-based computer

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Article ID: 929280 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • On a Microsoft Windows XP-based computer or on a Microsoft Windows Server 2003-based computer, Microsoft Management Console (MMC) 3.0 snap-ins use 32-bit color icons.
  • The computer display uses a color quality that is less than 32-bit.
In this scenario, MMC 3.0 does not correctly display the 32-bit color snap-in icons in the tree view. The 32-bit color snap-in icons may be distorted, unrecognizable, or almost invisible.

RESOLUTION

Service pack information

Windows XP

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To install this hotfix, you must have Windows XP Service Pack 2 (SP2) and MMC 3.0 installed on the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Cic.dll5.2.3790.2843148,48013-Dec-200606:23x86SP2SP2QFE
Mmc.exe5.2.3790.28431,354,75208-Dec-200608:58x86SP2SP2QFE
Mmc30.dll5.2.3790.2843184,32008-Dec-200608:58x86SP2SP2QFE
Mmc30r.dll5.2.3790.256028,67222-Nov-200607:03x86SP2SP2QFE
Mmcbase.dll5.2.3790.2612163,32811-Jan-200601:19x86SP2SP2QFE
Mmcex.dll5.2.3790.2612397,31209-Jan-200623:12x86SP2SP2QFE
Mmcexr.dll5.2.3790.256040,96022-Nov-200607:03x86SP2SP2QFE
Mmcfxc.dll5.2.3790.2843106,49608-Dec-200608:58x86SP2SP2QFE
Mmcfxcr.dll5.2.3790.25606,65622-Nov-200607:03x86SP2SP2QFE
Mmcndmgr.dll5.2.3790.28431,913,34413-Dec-200606:23x86SP2SP2QFE
Mmcperf.exe5.2.3790.261233,79209-Jan-200623:45x86SP2SP2QFE
Mmcs.chmNot applicable143,74709-Oct-200610:46Not applicableSP2SP2QFE
Mmcshext.dll5.2.3790.261261,44011-Jan-200601:19x86SP2SP2QFE
Updspapi.dll6.2.29.0371,42412-Oct-200523:12x86NoneNot applicable

Windows Server 2003

Windows Server 2003

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To install this hotfix, you must have Windows Server 2003 Service Pack 1 (SP1) and MMC 3.0 installed on the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Cic.dll5.2.3790.2843148,48001-Dec-200613:00x86SP1SP1QFE
Mmc.exe5.2.3790.28431,354,75201-Dec-200611:32x86SP1SP1QFE
Mmc30.dll5.2.3790.2843184,32001-Dec-200613:00x86SP1SP1QFE
Mmc30r.dll5.2.3790.256028,67219-Jan-200618:52x86SP1SP1QFE
Mmcbase.dll5.2.3790.2617176,64013-Jan-200603:50x86SP1SP1QFE
Mmcex.dll5.2.3790.2617397,31213-Jan-200603:50x86SP1SP1QFE
Mmcexr.dll5.2.3790.256040,96019-Jan-200618:52x86SP1SP1QFE
Mmcfxc.dll5.2.3790.2843106,49601-Dec-200613:00x86SP1SP1QFE
Mmcfxcr.dll5.2.3790.25606,65619-Jan-200618:52x86SP1SP1QFE
Mmcndmgr.dll5.2.3790.28431,913,34401-Dec-200613:00x86SP1SP1QFE
Mmcperf.exe5.2.3790.261733,79213-Jan-200602:18x86SP1SP1QFE
Mmcs.chmNot applicable143,74716-Nov-200501:31Not applicableSP1SP1QFE
Mmcshext.dll5.2.3790.261761,44013-Jan-200603:50x86SP1SP1QFE
Updspapi.dll6.2.29.0371,42412-Oct-200523:13x86NoneNot applicable
Windows Server 2003, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Cic.dll5.2.3790.2843220,16030-Nov-200623:55x64SP1SP1QFE
Mmc.exe5.2.3790.28433,177,98430-Nov-200623:55x64SP1SP1QFE
Mmc30.dll5.2.3790.2843184,32030-Nov-200623:55x86SP1SP1QFE
Mmc30r.dll5.2.3790.256028,67230-Nov-200623:55x86SP1SP1QFE
Mmcbase.dll5.2.3790.2617282,11230-Nov-200623:55x64SP1SP1QFE
Mmcex.dll5.2.3790.2617397,31230-Nov-200623:55x86SP1SP1QFE
Mmcexr.dll5.2.3790.256040,96030-Nov-200623:55x86SP1SP1QFE
Mmcfxc.dll5.2.3790.2843106,49630-Nov-200623:55x86SP1SP1QFE
Mmcfxcr.dll5.2.3790.25606,65630-Nov-200623:55x86SP1SP1QFE
Mmcndmgr.dll5.2.3790.28433,963,39230-Nov-200623:55x64SP1SP1QFE
Mmcperf.exe5.2.3790.261755,29630-Nov-200623:55x64SP1SP1QFE
Mmcs.chmNot applicable143,74730-Nov-200623:55Not applicableSP1SP1QFE
Mmcshext.dll5.2.3790.261790,11230-Nov-200623:55x64SP1SP1QFE
Wcic.dll5.2.3790.2843148,48030-Nov-200623:55x86SP1WOW
Wmmc.exe5.2.3790.28431,354,75230-Nov-200623:55x86SP1WOW
Wmmc30.dll5.2.3790.2843184,32030-Nov-200623:55x86SP1WOW
Wmmc30r.dll5.2.3790.256028,67230-Nov-200623:55x86SP1WOW
Wmmcbase.dll5.2.3790.2617176,64030-Nov-200623:55x86SP1WOW
Wmmcex.dll5.2.3790.2617397,31230-Nov-200623:55x86SP1WOW
Wmmcexr.dll5.2.3790.256040,96030-Nov-200623:55x86SP1WOW
Wmmcfxc.dll5.2.3790.2843106,49630-Nov-200623:55x86SP1WOW
Wmmcfxcr.dll5.2.3790.25606,65630-Nov-200623:55x86SP1WOW
Wmmcndmgr.dll5.2.3790.28431,913,34430-Nov-200623:55x86SP1WOW
Wmmcperf.exe5.2.3790.261733,79230-Nov-200623:55x86SP1WOW
Wmmcshext.dll5.2.3790.261761,44030-Nov-200623:55x86SP1WOW
Updspapi.dll6.2.29.0462,04830-Nov-200623:57x64NoneNot applicable
Windows Server 2003, Itanium-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Cic.dll5.2.3790.2843403,45630-Nov-200623:55IA-64SP1SP1QFE
Mmc.exe5.2.3790.28434,972,54430-Nov-200623:55IA-64SP1SP1QFE
Mmc30.dll5.2.3790.2843184,32030-Nov-200623:55x86SP1SP1QFE
Mmc30r.dll5.2.3790.256028,67230-Nov-200623:55x86SP1SP1QFE
Mmcbase.dll5.2.3790.2617402,43230-Nov-200623:55IA-64SP1SP1QFE
Mmcex.dll5.2.3790.2617397,31230-Nov-200623:55x86SP1SP1QFE
Mmcexr.dll5.2.3790.256040,96030-Nov-200623:55x86SP1SP1QFE
Mmcfxc.dll5.2.3790.2843106,49630-Nov-200623:55x86SP1SP1QFE
Mmcfxcr.dll5.2.3790.25606,65630-Nov-200623:55x86SP1SP1QFE
Mmcndmgr.dll5.2.3790.28436,083,58430-Nov-200623:55IA-64SP1SP1QFE
Mmcperf.exe5.2.3790.261796,25630-Nov-200623:55IA-64SP1SP1QFE
Mmcs.chmNot applicable143,74730-Nov-200623:55Not applicableSP1SP1QFE
Mmcshext.dll5.2.3790.2617172,03230-Nov-200623:55IA-64SP1SP1QFE
Wcic.dll5.2.3790.2843148,48030-Nov-200623:55x86SP1WOW
Wmmc.exe5.2.3790.28431,354,75230-Nov-200623:55x86SP1WOW
Wmmc30.dll5.2.3790.2843184,32030-Nov-200623:55x86SP1WOW
Wmmc30r.dll5.2.3790.256028,67230-Nov-200623:55x86SP1WOW
Wmmcbase.dll5.2.3790.2617176,64030-Nov-200623:55x86SP1WOW
Wmmcex.dll5.2.3790.2617397,31230-Nov-200623:55x86SP1WOW
Wmmcexr.dll5.2.3790.256040,96030-Nov-200623:55x86SP1WOW
Wmmcfxc.dll5.2.3790.2843106,49630-Nov-200623:55x86SP1WOW
Wmmcfxcr.dll5.2.3790.25606,65630-Nov-200623:55x86SP1WOW
Wmmcndmgr.dll5.2.3790.28431,913,34430-Nov-200623:55x86SP1WOW
Wmmcperf.exe5.2.3790.261733,79230-Nov-200623:55x86SP1WOW
Wmmcshext.dll5.2.3790.261761,44030-Nov-200623:55x86SP1WOW
Updspapi.dll6.2.29.0638,68830-Nov-200623:56IA-64NoneNot applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows Server 2003 Service Pack 2.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 929280 - Last Review: October 8, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
  • Microsoft Windows Server 2003 R2 Datacenter x64 Edition
  • Microsoft Windows Server 2003 R2 Enterprise x64 Edition
  • Microsoft Windows Server 2003 R2 Standard x64 Edition
  • Microsoft Windows Server 2003 R2 Datacenter Edition (32-Bit x86)
  • Microsoft Windows Server 2003 R2 Enterprise Edition (32-Bit x86)
  • Microsoft Windows Server 2003 R2 Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Web Edition
Keywords: 
kbautohotfix kbwinserv2003sp2fix kbwinxpsp3fix kbwinxppresp3fix kbwinserv2003presp2fix kbexpertiseadvanced kbfix kbbug kbHotfixServer kbqfe KB929280

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