Article ID: 929361 - View products that this article applies to.
After you install Windows Desktop Search (WDS) on a Microsoft Windows XP-based computer, WDS does not work as expected in Microsoft Office Outlook 2007. When you try to search for data in Outlook 2007, you may experience the following symptoms:
These issues occur if the Terminal Services service is stopped on the computer when WDS is installed.
To resolve these issues, start the Terminal Services service, and then reinstall WDS.
To start the Terminal Services service, follow these steps:
When you try to install WDS, you receive the following error message if the Terminal Services service is disabled:
For more information about WDS, click the following article number to view the article in the Microsoft Knowledge Base:
Setup has failed. Make sure Terminal Services are enabled before re-running setup.
(http://support.microsoft.com/kb/917013/ )Windows Desktop Search 3.0 is available
Contact us for more help
Connect with Answer Desk for expert help.