Article ID: 929516 - Last Review: March 29, 2007 - Revision: 2.5

You cannot connect to the Windows Media Center Extender for Windows Vista after you install Windows Live OneCare on a Windows Vista-based computer

View products that this article applies to.
Beta Information
This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about how to obtain support for a Beta release, see the documentation that is included with the Beta product files, or check the Web location where you downloaded the release.
Expand all | Collapse all

SYMPTOMS

When you install Microsoft Windows Live OneCare on a Windows Vista-based computer, you cannot connect to the Windows Media Center Extender for Windows Vista.
Back to the top

CAUSE

This problem may occur if the Windows Live OneCare firewall is not configured for use with the Windows Media Center Extender. The Windows Media Center Extender uses network ports to communicate with the Windows Vista-based computer. The Windows Live OneCare firewall must not block these ports.
Back to the top

RESOLUTION

To resolve this problem, follow these steps:
  1. Open Windows Live OneCare , and then select Change OneCare settings.
  2. If you are prompted, enter the Administrator password, or click Allow.
  3. Select the Firewall tab, and then click Firewall connection tool.
  4. Click to select the Connect my Xbox 360 or Media Center Extender to my Media Center PC rule.
  5. Click OK on both of the windows to apply changes.
Back to the top
APPLIES TO
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Live OneCare
Back to the top
Keywords: 
kbmsnqwestportal kbmsnpartnerportal kbexpertisebeginner kbtshoot kbprb KB929516
Back to the top
 

Get Help Now

Contact a support professional by E-mail, Online, or Phone

Article Translations

 

Related Support Centers