Article ID: 929519 - Last Review: January 10, 2007 - Revision: 1.4

An MPEG movie's sound may not play when you use a Media Center Extender device in Windows Vista

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SYMPTOMS

When you use a Media Center Extender device to play an MPEG movie in Windows Vista, the movie's sound may not play. Additionally, the Finished page does not appear when the video is finished.

CAUSE

This problem occurs when the movie's audio track uses 2-channel AC3 (Dolby Digital) audio that has a sample rate of 144 kilohertz (kHz). Media Center Extender cannot translate this sample rate.
APPLIES TO
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
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