Article ID: 929660 - Last Review: May 3, 2010 - Revision: 2.0

You cannot synchronize PIM data between Windows Mobile devices and Windows Vista

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SYMPTOMS

You cannot synchronize Personal Information Manager (PIM) data between a Windows Mobile device and Windows Vista.

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CAUSE

This issue occurs because Windows Mobile Device Center must be installed on the computer before you synchronize PIM data between a Windows Mobile device and Windows Vista.

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RESOLUTION

To resolve this issue, you must install Windows Mobile Device Center. To download Windows Mobile Device Center, visit one of the following Microsoft Web sites:

http://update.microsoft.com (http://update.microsoft.com)
Note You must connect the Windows Mobile device to the computer for Windows Update to detect and download the update package.
http://www.microsoft.com/windowsmobile/default.mspx (http://www.microsoft.com/windowsmobile/default.mspx)

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