Article ID: 929726 - View products that this article applies to.
When you use a program to enumerate the cache in Windows Internet Explorer 7, you may receive an error message that resembles the following:
This problem occurs if the following conditions are true:
Hotfix informationImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Registry informationTo enable this hotfix, you must modify the registry. To do this, follow these steps:
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Internet Explorer 7 on Microsoft Windows Server 2003
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Internet Explorer 7 on Microsoft Windows XP Service Pack 2
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
The FindFirstUrlCacheEntryW API and the FindNextUrlCacheEntryW API are the Unicode versions of the following Microsoft Windows Internet (WinINet) API functions:
For more information about the FindFirstUrlCacheEntry WinINet function, visit the following Microsoft Developer Network (MSDN) Web site:
http://msdn2.microsoft.com/en-us/library/aa384026.aspxFor more information about the FindNextUrlCacheEntry WinINet function, visit the following MSDN Web site:
http://msdn.microsoft.com/en-us/library/aa384049.aspxFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates