On a Windows Vista-based computer, DVD movies that are contained in a Niveus Disc Changer are not displayed in Windows Media Center after you click "DVD library"

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Article ID: 929790 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You connect a Niveus Disc Changer to a Windows Vista-based computer.
  • On this computer, you start Windows Media Center. Then, you click DVD library to display the DVDs that are saved on the computer's hard disk and that are contained in the Niveus Disc Changer.
In this scenario, the DVDs in the Niveus Disc Changer are not displayed as expected.

Notes
  • A Niveus Disc Changer is a DVD drive that can contain multiple DVDs.
  • This problem does not occur in Windows XP Media Center Edition.

CAUSE

This issue occurs because the device ID of the Niveus Disc Changer is not included in Windows Media Center in Windows Vista.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Update.mumNot Applicable2,71429-Jan-200719:15Not Applicable
X86_mchgr.inf_31bf3856ad364e35_6.0.6000.20524_none_138c65c9754ff901.manifestNot Applicable11,12229-Jan-200719:17Not Applicable
X86_sbp2.inf_31bf3856ad364e35_6.0.6000.20524_none_43ca60961226eb37.manifestNot Applicable1,47529-Jan-200719:17Not Applicable
Adicsc.sys6.0.6000.2052411,77626-Jan-200721:10x86
Adicvls.sys6.0.6000.2052410,75226-Jan-200721:10x86
Atlmc.sys6.0.6000.2052410,75226-Jan-200721:10x86
Breecemc.sys6.0.6000.205249,72826-Jan-200721:10x86
Ddsmc.sys6.0.6000.2052410,75226-Jan-200721:10x86
Elmsmc.sys6.0.6000.2052410,75226-Jan-200721:10x86
Examc.sys6.0.6000.2052412,80026-Jan-200721:10x86
Hpmc.sys6.0.6000.2052414,33626-Jan-200721:10x86
Jvcmc.sys6.0.6000.2052410,24026-Jan-200721:10x86
Libxprmc.sys6.0.6000.2052411,77626-Jan-200721:10x86
M4mc.sys6.0.6000.205249,21626-Jan-200721:10x86
Nsmmc.sys6.0.6000.2052410,75226-Jan-200721:10x86
Plasmc.sys6.0.6000.2052412,28826-Jan-200721:10x86
Pnrmc.sys6.0.6000.2052410,24026-Jan-200721:10x86
Powerfil.sys6.0.6000.2052413,31226-Jan-200721:10x86
Qlstrmc.sys6.0.6000.2052411,77626-Jan-200721:10x86
Qntmmc.sys6.0.6000.205249,72826-Jan-200721:10x86
Seaddsmc.sys6.0.6000.2052410,24026-Jan-200721:10x86
Snyaitmc.sys6.0.6000.2052410,24026-Jan-200721:10x86
Sonymc.sys6.0.6000.2052413,31226-Jan-200721:10x86
Spctramc.sys6.0.6000.2052410,75226-Jan-200721:10x86
Sbp2port.sys6.0.6000.2052479,54426-Jan-200722:18x86
Windows Vista, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_mchgr.inf_31bf3856ad364e35_6.0.6000.20524_none_6fab014d2dad6a37.manifestNot Applicable11,12429-Jan-200719:20Not Applicable
Amd64_sbp2.inf_31bf3856ad364e35_6.0.6000.20524_none_9fe8fc19ca845c6d.manifestNot Applicable1,47729-Jan-200719:20Not Applicable
Update.mumNot Applicable2,73029-Jan-200719:15Not Applicable
Adicsc.sys6.0.6000.2052413,82426-Jan-200721:39x64
Adicvls.sys6.0.6000.2052412,80026-Jan-200721:39x64
Atlmc.sys6.0.6000.2052412,80026-Jan-200721:39x64
Breecemc.sys6.0.6000.2052412,28826-Jan-200721:39x64
Ddsmc.sys6.0.6000.2052412,80026-Jan-200721:39x64
Elmsmc.sys6.0.6000.2052412,28826-Jan-200721:39x64
Examc.sys6.0.6000.2052414,84826-Jan-200721:39x64
Hpmc.sys6.0.6000.2052417,40826-Jan-200721:39x64
Jvcmc.sys6.0.6000.2052412,80026-Jan-200721:39x64
Libxprmc.sys6.0.6000.2052413,82426-Jan-200721:39x64
M4mc.sys6.0.6000.2052411,26426-Jan-200721:39x64
Nsmmc.sys6.0.6000.2052412,80026-Jan-200721:39x64
Plasmc.sys6.0.6000.2052414,33626-Jan-200721:39x64
Pnrmc.sys6.0.6000.2052412,28826-Jan-200721:39x64
Powerfil.sys6.0.6000.2052415,36026-Jan-200721:39x64
Qlstrmc.sys6.0.6000.2052413,82426-Jan-200721:39x64
Qntmmc.sys6.0.6000.2052411,26426-Jan-200721:39x64
Seaddsmc.sys6.0.6000.2052412,28826-Jan-200721:39x64
Snyaitmc.sys6.0.6000.2052412,28826-Jan-200721:39x64
Sonymc.sys6.0.6000.2052415,36026-Jan-200721:39x64
Spctramc.sys6.0.6000.2052412,80026-Jan-200721:39x64
Sbp2port.sys6.0.6000.2052492,85626-Jan-200723:28x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about the Niveus Disc Changer, visit the following NiveusMedia Web site:
http://store.niveusmedia.com/s.nl/it.I/id.18/.f;jsessionid=0a0101421f4386cccbd1f6034c1daaa49df5d324f802.e3eSc3iSaN0Le34Pa38Ta38Pbhn0?sc=2&category=25
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

REFERENCES

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
930526 How to enable the DVD Library in Windows Media Center on a Windows Vista-based computer

Properties

Article ID: 929790 - Last Review: October 8, 2011 - Revision: 4.0
APPLIES TO
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Home Premium
  • Windows Vista Ultimate
Keywords: 
kbautohotfix kbvistasp1fix kbexpertisebeginner kbfix kbqfe kbHotfixServer KB929790

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