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An error message occurs when you run "Sysprep /generalize" in Windows Vista or Windows 7: "A fatal error occurred while trying to Sysprep the machine"
Article ID: 929828 - View products that this article applies to.
When you try to run the System Preparation Tool (Sysprep) in Windows Vista or Windows 7, and you use the /generalize option, you may receive the following error message:
The Setuperr.log file may contain lines that resemble the following:
A fatal error occurred while trying to Sysprep the machine.
Error [0x0f0082] SYSPRP LaunchDll: Failure occurred while executing 'C:\Windows\System32\slc.dll, SLReArmWindows', returned error code -1073425657
Error [0x0f0070] SYSPRP RunExternalDlls: An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = -1073425657
Error [0x0f00a8] SYSPRP WinMain: Hit failure while processing sysprep generalize providers; hr = 0xc004d307
Note The Setuperr.log file is located in the \Windows\System32\Sysprep\Panther folder.
This error may occur if the Windows Software Licensing Rearm program has run more than three times in a single Windows image.
To work around this issue, use the <SkipRearm> setting in an XML answer file (Unattend.xml) to skip the Rearm process when you build the Windows image.
The following text is an example of an XML answer file for Windows Vista:
<settings pass="generalize"> <component name="Microsoft-Windows-Security-Licensing-SLC" processorArchitecture="x86" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <SkipRearm>1</SkipRearm> </component> </settings>
You must make sure that the <SkipRearm> setting is removed from the final unattended file that is used to deploy computers in a production environment. If <SkipRearm> is not removed from the unattended file that is used to deploy computers in a production environment, the KMS current client count does not increase for new clients that are added to the network.
The below Technet article describes skipRearm tag of Microsoft-Windows-Security-Licensing-SLC component
The following text is an example of an XML answer file for Windows 7:
The below Technet article describes skipRearm tag of Microsoft-Windows-Security-SPP component
The Windows Software Licensing Rearm program restores the Windows system to the original licensing state. All licensing and registry data related to activation is either removed or reset. Also, any grace period timers are reset.
To run the Rearm process in Windows Vista and Windows 7, use one of the following methods:
(http://support.microsoft.com/kb/299840)How to use Sysprep with Windows Product Activation or Volume License Media to deploy Windows XP
Article ID: 929828 - Last Review: September 23, 2011 - Revision: 2.0