Article ID: 929864 - View products that this article applies to.
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Symptoms

In Windows Internet Explorer 7, you access a Web page that contains an ActiveX control. However, the ActiveX control is inactive. This problem occurs if the following conditions are true:
  • You install a script debugger on the computer. For example, you install the Microsoft Script Debugger.
  • In Internet Explorer, you clear the Disable script debugging (Internet Explorer) check box in the Browsing area on the Advanced tab in Internet Options.
Note An inactive ActiveX control will not respond to user interaction.

Cause

This problem occurs if Internet Explorer does not correctly evaluate the changes that you make to the Disable script debugging (Internet Explorer) setting.

Resolution

Security update information

To resolve this problem, install the most current cumulative security update for Internet Explorer. To install the most current updates, visit the following Microsoft Web site:
http://update.microsoft.com
For more technical information about the most current cumulative security update for Internet Explorer, visit the following Microsoft Web site:
http://www.microsoft.com/technet/security/current.aspx
Note This fix is included in security update 939653 (MS07-057). However, you must install Security Update 939653 by using the /b switch to enable this fix. For more information about how to install the hotfixes that are included in cumulative Internet Explorer security updates, click the following article number to view the article in the Microsoft Knowledge Base:
897225 How to install hotfixes that are included in cumulative security updates for Internet Explorer
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
939653 MS07-057: Cumulative Security Update for Internet Explorer

Workaround

To work around this problem, verify that the Disable script debugging setting is enabled in Internet Explorer 7.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

The problem that is described in the "Symptoms" section may occur even though the Web page complies with the MSDN documentation on how to automatically enable ActiveX controls.

Note For more information about how to automatically enable ActiveX controls, visit the following Microsoft MSDN Web site:
http://msdn2.microsoft.com/en-us/library/ms537508.aspx

Steps to reproduce the problem

  1. Start Internet Explorer 7.
  2. Click Tools, and then click Internet Options.
  3. On the Advanced tab, click to clear the Disable script debugging (Internet Explorer) check box.
  4. Install a script debugger. To download the Microsoft Script Debugger that is compatible with Microsoft Windows NT 4.0 and later versions of the Windows operating system, visit the following Microsoft Web site:
    http://www.microsoft.com/downloads/details.aspx?familyid=2f465be0-94fd-4569-b3c4-dffdf19ccd99
  5. Visit a Web site that has ActiveX controls that are automatically enabled. For example, visit the following MSN Web site that uses ActiveX controls that are automatically enabled:
    http://www.msn.com
  6. Click Tools, and then click Internet Options.
  7. Click OK.

References

For more information about script debugging in Internet Explorer, visit the following MSDN Web log site:
http://blogs.msdn.com/ie/archive/2004/10/26/247912.aspx

Properties

Article ID: 929864 - Last Review: May 23, 2014 - Revision: 3.0
Applies to
  • Windows Internet Explorer 7 in Windows Vista
  • Windows Internet Explorer 7 for Windows XP
  • Windows Internet Explorer 7 for Windows Server 2003
Keywords: 
atdownload kbdebug kbactivexscript kbtshoot kbexpertiseinter kbprb KB929864

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