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A blank page may open when you try to open a page that contains an ActiveX control in Internet Explorer 6
Article ID: 929883 - View products that this article applies to.
Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
When you try to open a page that contains an ActiveX control in Microsoft Internet Explorer 6, a blank page may open. You experience this problem even after you refresh the page or visit another Web page.
To resolve this problem, install the hotfix version of the files in the latest cumulative security update for Internet Explorer 6. To obtain the latest cumulative security update for Internet Explorer 6, visit the following Microsoft Web site:
Microsoft Security Bulletin SearchFor more information about how to install the hotfix files in a cumulative security update for Internet Explorer 6, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/897225/ )How to install hotfixes that are included in cumulative security updates for Internet Explorer 6 Service Pack 1
Hotfix informationNote Do not apply this hotfix if the problem does not occur after you refresh the page or visit another Web page.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo apply this hotfix, you must have Windows Server 2003 Service Pack 1 or Windows XP Service Pack 2 installed.
For more information about how to obtain Windows Server 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:
889100For more information about how to obtain Windows XP SP2, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/889100/ )How to obtain the latest service pack for Windows Server 2003
(http://support.microsoft.com/kb/322389/ )How to obtain the latest Windows XP service pack
Restart requirementYou must restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other update.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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Windows Server 2003
Collapse this tableExpand this table
Hotfix installation informationWarning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To enable this hotfix, enable the
FEATURE_BLOCK_REENTRY_CLOSEDISPLAYTREE_KB929883registry subkey. To do this, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 929883 - Last Review: October 8, 2011 - Revision: 2.0