Article ID: 930059 - Last Review: March 15, 2007 - Revision: 1.3

The AutoPlay window does not appear when you connect a powered-up video camera to a Windows Vista-based computer

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SYMPTOMS

When you connect a powered-up video camera to a Windows Vista-based computer by using an IEEE 1394 cable or a USB cable, the AutoPlay functionality does not work. For example, you do not see an AutoPlay window that lists the available options to use with the video camera.

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WORKAROUND

To work around this problem, manually start Windows Movie Maker. You can then import video from the video camera. To start Windows Movie Maker, click Start

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, click All Programs, and then click Windows Movie Maker. For more information about how to import video from a videotape in Windows Movie Maker, visit the following Microsoft Web site:

http://windowshelp.microsoft.com/Windows/en-US/Help/3e615a40-6f59-45fd-b1ee-8849f74acac11033.mspx (http://windowshelp.microsoft.com/Windows/en-US/Help/3e615a40-6f59-45fd-b1ee-8849f74acac11033.mspx)

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