Article ID: 930102 - View products that this article applies to.
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SYMPTOMS

When you view an image in Windows Photo Gallery in Windows XP or in Windows Vista, the image transition may be choppy.

CAUSE

This issue occurs because the monitor resolution is set to 1900 x 1200 pixels or higher.

RESOLUTION

Fix the problem automatically

The Windows Photo and Slideshow Problems troubleshooter may automatically fix the problem described in this article.
This troubleshooter fixes many problems.Learn moreRun now

Similar issues that the MATS package fixes

2415237 Can't preview pictures in Windows Photo Gallery in Windows Vista
938818 Can't see pictures in a slide show in Windows Photo Gallery in Windows Vista


For more information about other issues that the MATS package fixes, go to the "Other issues that the MATS package fixes" section.

Fix the problem manually

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows


To fix this problem, you have to modify the Windows registry to use a monitor resolution of 1600 x 1200 pixels. To do this, follow the appropriate steps for your operating system:

Windows XP

  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following registry key:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows Live\Photo Gallery\SlideShow
  3. On the Edit menu, point to New, and then click DWORD Value.
  4. Type WinSATScore, and then press ENTER.
  5. Right-click WinSATScore, click Modify, click Decimal, type 400 in the Value data box, and then click OK.
  6. Exit Registry Editor.

Windows Vista

  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following registry key:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows Photo Gallery\SlideShow
  3. On the Edit menu, point to New, and then click DWORD Value.
  4. Type WinSATScore, and then press ENTER.
  5. Right-click WinSATScore, click Modify, click Decimal, type 400 in the Value data box, and then click OK.
  6. Exit Registry Editor.

MORE INFORMATION

How the MATS package works to fix this problem
  1. The MATS package scans your computer and detects if the computer is running Windows XP or Windows Vista.
  2. The MATS package creates the WinSATScore registry value and then sets the value to 400.

    Note During this process, a dialog box appears. This dialog box gives you the option to fix the issue automatically (this is the recommended option) or to manually select individual issues to fix.
  3. The MATS package verifies that the registry value was created successfully.
Other issues that the MATS package fixes
930097 Computer is slow when Windows Photo Gallery displays TIFF images that do not fit into one page in Windows Vista
2415238 Color issues in the print preview of an image in Windows Photo Gallery in Windows Vista
2009298 Can't download albums in Windows Live Photo Gallery after upgrading from Windows Vista to Windows 7
944221 Windows Live Photo Gallery freezes or can't start
939395 When you view an image in Windows Photo Gallery on a Windows Vista-based computer, the image is yellow
2425702 A screen saver that displays pictures stops working in Windows

Properties

Article ID: 930102 - Last Review: June 28, 2012 - Revision: 17.0
APPLIES TO
  • Windows Vista Ultimate
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Starter
  • Windows Live Photo Gallery
Keywords: 
kbwinliveportal kbexpertisebeginner kbperformance kbtshoot kbprb kbmatsfixme kbpreinstall kb32bitonly KB930102

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