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Image transition issues in Windows Photo Gallery in Windows XP or in Windows Vista

Article ID: 930102 - View products that this article applies to.

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SYMPTOMS

When you view an image in Windows Photo Gallery in Windows XP or in Windows Vista, the image transition may be choppy.

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CAUSE

This issue occurs because the monitor resolution is set to 1900 x 1200 pixels or higher.

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RESOLUTION

Fix the problem automatically

The Windows Photo and Slideshow Problems troubleshooter may automatically fix the problem described in this article.
This troubleshooter fixes many problems.Learn moreRun now

Similar issues that the MATS package fixes

2415237

(http://support.microsoft.com/kb/2415237/ )

Can't preview pictures in Windows Photo Gallery in Windows Vista

938818

(http://support.microsoft.com/kb/938818/ )

Can't see pictures in a slide show in Windows Photo Gallery in Windows Vista

For more information about other issues that the MATS package fixes, go to the "Other issues that the MATS package fixes" section.

Fix the problem manually

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756

(http://support.microsoft.com/kb/322756/ )

How to back up and restore the registry in Windows

To fix this problem, you have to modify the Windows registry to use a monitor resolution of 1600 x 1200 pixels. To do this, follow the appropriate steps for your operating system:

Windows XP

Click Start, click Run, type regedit, and then click OK.
Locate and then click the following registry key:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows Live\Photo Gallery\SlideShow
On the Edit menu, point to New, and then click DWORD Value.
Type WinSATScore, and then press ENTER.
Right-click WinSATScore, click Modify, click Decimal, type 400 in the Value data box, and then click OK.
Exit Registry Editor.

Windows Vista

Click Start, click Run, type regedit, and then click OK.
Locate and then click the following registry key:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows Photo Gallery\SlideShow
On the Edit menu, point to New, and then click DWORD Value.
Type WinSATScore, and then press ENTER.
Right-click WinSATScore, click Modify, click Decimal, type 400 in the Value data box, and then click OK.
Exit Registry Editor.

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MORE INFORMATION

How the MATS package works to fix this problem

The MATS package scans your computer and detects if the computer is running Windows XP or Windows Vista.
The MATS package creates the WinSATScore registry value and then sets the value to 400.

Note During this process, a dialog box appears. This dialog box gives you the option to fix the issue automatically (this is the recommended option) or to manually select individual issues to fix.
The MATS package verifies that the registry value was created successfully.

Other issues that the MATS package fixes

930097

(http://support.microsoft.com/kb/930097/ )

Computer is slow when Windows Photo Gallery displays TIFF images that do not fit into one page in Windows Vista

2415238

(http://support.microsoft.com/kb/2415238/ )

Color issues in the print preview of an image in Windows Photo Gallery in Windows Vista

2009298

(http://support.microsoft.com/kb/2009298/ )

Can't download albums in Windows Live Photo Gallery after upgrading from Windows Vista to Windows 7

944221

(http://support.microsoft.com/kb/944221/ )