Help and Support
 

powered byLive Search

You cannot install a gadget if the gadget has international characters in the file name in Windows Vista

View products that this article applies to.
Article ID:930135
Last Review:March 15, 2007
Revision:1.3

SYMPTOMS

In Windows Vista, you cannot install a gadget if the gadget has international characters in the file name. For example, you cannot install a gadget that has Japanese or Chinese characters in the file name.

Back to the top

CAUSE

This problem occurs because Windows Vista cannot extract files from some cabinet (.cab) files that contain non-ANSI characters in the file name.

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Back to the top

APPLIES TO
•Windows Vista Home Basic
•Windows Vista Home Premium
•Windows Vista Ultimate
•Windows Vista Business
•Windows Vista Enterprise
•Windows Vista Starter
•Windows Vista Home Basic 64-bit Edition
•Windows Vista Home Premium 64-bit Edition
•Windows Vista Ultimate 64-bit Edition
•Windows Vista Business 64-bit Edition
•Windows Vista Enterprise 64-bit Edition

Back to the top

Keywords: 
kbexpertisebeginner kbtshoot kbprb KB930135

Back to the top

Article Translations

 

Other Support Options

  • Need More Help?
    Contact a Support professional by Email, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.