Article ID: 930135 - Last Review: March 15, 2007 - Revision: 1.4

You cannot install a gadget if the gadget has international characters in the file name in Windows Vista

View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

In Windows Vista, you cannot install a gadget if the gadget has international characters in the file name. For example, you cannot install a gadget that has Japanese or Chinese characters in the file name.
Back to the top

CAUSE

This problem occurs because Windows Vista cannot extract files from some cabinet (.cab) files that contain non-ANSI characters in the file name.
Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Back to the top
APPLIES TO
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Starter
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
Back to the top
Keywords: 
kbexpertisebeginner kbtshoot kbprb KB930135
Back to the top
 

Get Help Now

Contact a support professional by E-mail, Online, or Phone

Article Translations