You cannot use the "Convert bibliography to static text" option in Word 2007 and Word 2010

Symptoms

You cannot use the Convert bibliography to static text option in Microsoft Office Word 2007 or Word 2010.

Workaround

To work around this issue, you must select the text of the bibliography, and then click Convert bibliography to static text.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

Steps to reproduce the problem

1. Create a new blank document in Word 2007 or Word 2010.

2. Type =rand(3) in the new document, and then press ENTER.

3. Click the References tab, click Insert Citation in the Citations & Bibliography group, and then click Add New Source to add a new source.

   Repeat this procedure to add three sources throughout the document.

4. In the Citations & Bibliography group, click Bibliography, and then select a standard bibliography in the list.

5. In the inserted bibliography, select Convert bibliography to static text in the Bibliographieslist.

Notice that the bibliography is not converted to static text.