You randomly receive a "Stop 0x0000000A" error in Storport.sys when you start Windows Vista
On This PageSYMPTOMSWhen you start a computer that is running Windows Vista, you randomly receive a "Stop 0x0000000A" error message that resembles the following: STOP 0x0000000A IRQL_NOT_LESS_OR_EQUAL You experience this problem if the following conditions are true:
Storport.sys
RESOLUTIONTo resolve this problem, install update 929777. Update informationThe following files are available for download from the Microsoft Download Center: Download the 32-bit Windows Vista package now. (http://www.microsoft.com/downloads/details.aspx?familyid=240AC3F3-2B60-4B70-B709-06B2BC5B1336) Download the 64-bit Windows Vista package now. (http://www.microsoft.com/downloads/details.aspx?familyid=91672C7C-614B-404C-850C-377541E93C18)For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: 119591 (http://support.microsoft.com/kb/119591/) How to obtain Microsoft support files from online services
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STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. MORE INFORMATION
For more information about update 929777, click the following article number to view the article in the Microsoft Knowledge Base:
929777 (http://support.microsoft.com/kb/929777/)
Error message when you try to install Windows Vista on a computer that uses more than 3 GB of RAM: "STOP 0x0000000A"
For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:824684 (http://support.microsoft.com/kb/824684/) Description of the standard terminology that is used to describe Microsoft software updates The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.APPLIES TO
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