Help and Support
 

powered byLive Search

The "Allow the computer to turn off this device to save power" power management option for a USB Root Hub does not remain selected after you restart Windows Vista

Article ID:930312
Last Review:January 23, 2007
Revision:1.2

SYMPTOMS

In Windows Vista, you click to select the Allow the computer to turn off this device to save power check box. However, when you restart the computer, this check box is cleared.

Note This check box appears on the Power Management tab of a USB Root Hub Properties dialog box. For more information about how to find this check box, see the "More Information" section.

Back to the top

WORKAROUND

To work around this problem, enable the USB selective suspend option. To do this, follow these steps:
1.Click StartStart button, type power options in the Start Search box, and then click Power Options in the Programs list.

 User Account Control permission If you are prompted for an administrator password or confirmation, type your password or click Continue.
2.Under the selected power plan, click Change plan settings.
3.Click Change advanced power settings.
4.In the Power Options dialog box, expand USB settings, and then expand USB selective suspend setting.
5.If you want to enable Windows Vista to turn off the USB root hub when the computer is running on battery power, click Enabled in the On battery list.
6.If you want to enable Windows Vista to turn off the USB root hub when the computer is plugged in to a power outlet, click Enabled in the Plugged in list, and then click OK.

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Back to the top

MORE INFORMATION

To view the Allow the computer to turn off this device to save power check box, follow these steps:
1.Click StartStart button, type device manager in the Start Search box, and then click Device Manager in the Programs list.

 User Account Control permission If you are prompted for an administrator password or confirmation, type your password or click Continue.
2.In the Device Manager dialog box, expand Universal Serial Bus controllers, right-click USB Root Hub, and then click Properties.
3.In the USB Root Hub Properties dialog box, click the Power Management tab. The Allow the computer to turn off this device to save power check box is displayed.

Back to the top


APPLIES TO
Windows Vista Business
Windows Vista Enterprise
Windows Vista Home Basic
Windows Vista Home Premium
Windows Vista Ultimate

Back to the top

Keywords: 
kbtshoot kbexpertiseinter KB930312

Back to the top

Article Translations

 

Other Support Options

  • Need More Help?
    Contact a Support professional by Email, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.