Article ID: 930370 - Last Review: January 16, 2007 - Revision: 1.3

You are prompted to insert a blank disc when you try to add data to a multisession CD-R or CD-RW in Windows Media Player 11

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SYMPTOMS

When you try to use Microsoft Windows Media Player 11 to add data to a multisession CD-R or CD-RW, you receive the following message:
Please insert a blank disk.
This message appears even if the multisession disc is in the CD recorder drive.
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CAUSE

This behavior occurs because Windows Media Player 11 does not support multisession recording. You receive this message if the CD to which you are trying to record already contains data.
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RESOLUTION

To resolve this issue, record the data to a new CD-R or CD-RW.
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APPLIES TO
  • Windows Media Player 11, when used with:
    • Microsoft Windows XP Home Edition
    • Microsoft Windows XP Professional
    • Windows Vista Business
    • Windows Vista Enterprise
    • Windows Vista Home Basic
    • Windows Vista Home Premium
    • Windows Vista Starter
    • Windows Vista Ultimate
    • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
    • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
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Keywords: 
kbexpertisebeginner kbtshoot kbprb KB930370
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