Article ID: 930373 - View products that this article applies to.
When you try to activate a copy of Windows Vista or Windows 7 by using the upgrade product key, you receive an error message that resembles the following error message:
The following failure occurred while trying to use the product key:
The Software Licensing Service determined that this specified product key can only be used for upgrading, not for clean installations.
This problem occurs if one of the following conditions is true:
For more information about installation choices for Windows Vista, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/932616/ )Installation choices for consumer versions of Windows Vista (32-bit only)
932795For more information about how to resolve this issue in Windows 7, visit the following Microsoft Web site:
(http://support.microsoft.com/kb/932795/ )Installation choices for 64-bit consumer versions of Windows Vista
Article ID: 930373 - Last Review: July 12, 2011 - Revision: 1.0