Error message when you try to perform a Windows Anytime Upgrade on a Windows Vista-based computer: "The product key you entered cannot be used when installation is started from this edition of Windows"

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Article ID: 930374 - View products that this article applies to.
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SYMPTOMS

When you try to perform a Windows Anytime Upgrade (WAU) upgrade by using the WAU product key on a Windows Vista-based computer, you receive an error message that resembles the following:
The product key you entered cannot be used when installation is started from this edition of Windows.

CAUSE

This problem occurs if one of the following conditions is true:
  • Cause 1: You try to perform the WAU upgrade on a version of Windows Vista that is not activated.
  • Cause 2: You try to perform the WAU upgrade by using a non-compliant WAU product key. For example, you use a Windows Vista Business to Windows Vista Ultimate WAU product key to perform the WAU upgrade from Windows Vista Home Basic to Windows Vista Ultimate.

RESOLUTION

Resolution for cause 1

To resolve this problem, follow these steps:
  1. Stop the WAU upgrade process.
  2. Activate the version of Windows Vista that you use.
  3. Retry the WAU upgrade.

Resolution for cause 2

To resolve this problem, follow these steps:
  1. Stop the WAU upgrade process.
  2. Obtain the correct Digital License Package (DLP) or the correct WAU product key for the upgrade path.
  3. Retry the WAU upgrade.

Properties

Article ID: 930374 - Last Review: March 15, 2007 - Revision: 1.3
APPLIES TO
  • Windows Vista Ultimate
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business N 64-bit Edition
  • Windows Vista Home Premium
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic
  • Windows Vista Home Basic N 64-bit Edition
  • Windows Vista Starter
Keywords: 
kbexpertisebeginner kbtshoot KB930374

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