Article ID: 930376 - Last Review: October 2, 2007 - Revision: 1.4

Error message when you try to install the license package on a Windows Vista-based computer: "Cannot Install License Package"

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SYMPTOMS

When you try to install the Windows Anytime Upgrade license package on a Windows Vista-based computer, you receive an error message that resembles the following:
Cannot Install License Package
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CAUSE

This problem occurs if you try to install an x64 version of a Windows Vista upgrade on an x86 version of Windows Vista.
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RESOLUTION

To resolve this problem, install a Windows Vista upgrade whose architecture matches the architecture of the installed version of Windows Vista.
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APPLIES TO
  • Windows Vista Business
  • Windows Vista Business N 64-bit Edition
  • Windows Vista Home Premium
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic
  • Windows Vista Home Basic N 64-bit Edition
  • Windows Vista Starter
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Keywords: 
kbexpertisebeginner kbtshoot KB930376
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