Article ID: 930528 - Last Review: March 15, 2007 - Revision: 1.4 Error message when you try to send an .xps file as a fax attachment in Windows Vista: "Windows can't fax or preview the attached file type"SYMPTOMSYou click Send after you attach an XML Paper Specification (.xps) document to a fax message in the Windows Fax and Scan program in Windows Vista. Then, you receive the following error message: Windows can't fax or preview the attached file type. Try installing a program that allows you to print .tif files, save the attached file as a .tif file, and then try again. CAUSEThis problem occurs because .xps documents do not support the print to verb. When you fax a document, the Fax service searches for the document type that is attached to the fax message. Then, the Fax service calls the print to verb for that document type. If the call to the print to verb is successful, the Fax service generates a Tagged Image File Format (.tif) output file to represent the document that is attached to the fax message. Because .xps documents do not support the print to verb, the Fax service cannot generate a .tif file to represent the .xps document. WORKAROUNDTo work around this problem, convert the document to a different document type. Make sure that you do this before you attach the document to the fax message. MORE INFORMATIONTo start Windows Fax and Scan, click Start Collapse this image ![]() Collapse this image ![]() For more information about how to use Windows Fax and Scan, see Windows Help and Support. To do this, click the Help button (?) in Windows Fax and Scan. APPLIES TO
| Article Translations
|
Back to the top


