When you try to put a Windows Vista-based computer to sleep or into hibernation, you receive an error message that resembles the following:

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Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, x86-based versions

File name	File version	File size	Date	Time	Platform
Update.mum	Not Applicable	2,717	17-Jan-2007	08:52	Not applicable
Usbccgp.sys	6.0.6000.20516	73,216	17-Jan-2007	02:04	x86
Usbhub.sys	6.0.6000.20516	192,000	17-Jan-2007	02:04	x86
X86_usb.inf_31bf3856ad364e35_6.0.6000.20516_none_c996f31f2a6c1bf5.manifest	Not applicable	2,356	17-Jan-2007	08:54	Not applicable
X86_usbport.inf_31bf3856ad364e35_6.0.6000.20516_none_bc60eb9c1f8769dc.manifest	Not applicable	5,386	17-Jan-2007	08:54	Not applicable
Hccoin.dll	6.0.6000.20516	8,704	17-Jan-2007	02:50	x86
Usbd.sys	6.0.6000.20516	5,888	17-Jan-2007	02:04	Not applicable
Usbehci.sys	6.0.6000.20516	38,400	17-Jan-2007	02:04	x86
Usbhub.sys	6.0.6000.20516	192,000	17-Jan-2007	02:04	x86
Usbohci.sys	6.0.6000.20516	19,456	17-Jan-2007	02:04	x86
Usbport.sys	6.0.6000.20516	223,744	17-Jan-2007	02:04	x86
Usbuhci.sys	6.0.6000.20516	22,528	17-Jan-2007	02:04	x86

Windows Vista, 64-bit versions

File name	File version	File size	Date	Time	Platform
Amd64_usb.inf_31bf3856ad364e35_6.0.6000.20516_none_25b58ea2e2c98d2b.manifest	Not applicable	2,358	17-Jan-2007	08:57	Not applicable
Amd64_usbport.inf_31bf3856ad364e35_6.0.6000.20516_none_187f871fd7e4db12.manifest	Not applicable	5,388	17-Jan-2007	08:57	Not applicable
Update.mum	Not applicable	2,717	17-Jan-2007	08:52	Not applicable
Usbccgp.sys	6.0.6000.20516	95,232	17-Jan-2007	02:35	x64
Usbhub.sys	6.0.6000.20516	266,240	17-Jan-2007	02:35	x64
Hccoin.dll	6.0.6000.20516	10,752	17-Jan-2007	04:05	x64
Usbd.sys	6.0.6000.20516	7,552	17-Jan-2007	02:34	x64
Usbehci.sys	6.0.6000.20516	48,128	17-Jan-2007	02:34	x64
Usbhub.sys	6.0.6000.20516	266,240	17-Jan-2007	02:35	x64
Usbohci.sys	6.0.6000.20516	24,064	17-Jan-2007	02:34	x64
Usbport.sys	6.0.6000.20516	257,024	17-Jan-2007	02:34	x64
Usbuhci.sys	6.0.6000.20516	28,672	17-Jan-2007	02:34	x64

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base: For more information, click the following article number to view the article in the Microsoft Knowledge Base:

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