Article ID: 931124 - Last Review: April 12, 2007 - Revision: 2.0

Error message when you load an application in SoftGrid: "The SoftGrid Client could not load the application you requested. Error code: xxxxxx-xxxxxx64-00000002"

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SYMPTOMS

When you load an application in Microsoft SoftGrid, the operation is unsuccessful. Additionally, you receive the following error message:
The SoftGrid Client could not load the application you requested. The system cannot find the file specified.
Error code: xxxxxx-xxxxxx64-00000002

CAUSE

This issue occurs if the following conditions are true:
  • The application is loaded from the command line by using Sfttray.exe.
  • The .osd file that is specified for the /load switch cannot be located.

RESOLUTION

To resolve this issue, verify that the .osd file exists in the path that is specified.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
930965  (http://support.microsoft.com/kb/930965/ ) How to import an .sft file from the command line

APPLIES TO
  • Microsoft SoftGrid for Terminal Services
  • Microsoft SoftGrid for Windows Desktops
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