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An error occurs when you try to run Windows Vista Setup in Windows 2000

Article ID:931271
Last Review:March 15, 2007
Revision:1.2

SYMPTOMS

When you try to install Windows Vista on a Microsoft Windows 2000-based computer, you receive the following error message when you try to load any storage driver:
Install Windows: setup.exe - Entry Point Not Found
Error: The Procedure Entry point LZCopy could not be located in the dynamic link library Kernel32.dll

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CAUSE

This issue occurs if you must provide a driver for a storage device that is required for Windows Vista Setup.

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WORKAROUND

To work around this issue, you must install the full version of Windows Vista. Use the Windows Vista Setup DVD to start the computer, and then install Windows Vista, instead of running Windows Vista Setup in Windows 2000.

You cannot work around this issue if you have an upgrade version of Windows Vista.

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MORE INFORMATION

For more information about how to install Windows Vista, visit the following Web site:
http://windowshelp.microsoft.com/Windows/en-US/Help/e77344fa-e978-464c-953e-eba44f0522671033.mspx (http://windowshelp.microsoft.com/Windows/en-US/Help/e77344fa-e978-464c-953e-eba44f0522671033.mspx)

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APPLIES TO
Windows Vista Enterprise 64-bit Edition
Windows Vista Home Basic 64-bit Edition
Windows Vista Home Premium 64-bit Edition
Windows Vista Ultimate 64-bit Edition
Windows Vista Business
Windows Vista Business 64-bit Edition
Windows Vista Enterprise
Windows Vista Home Basic
Windows Vista Home Premium
Windows Vista Starter
Windows Vista Ultimate

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Keywords: 
kbtshoot kbexpertisebeginner kbprb KB931271

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