The Windows Vista installation process may take several hours on a system that uses an ATI SB600 Series chipset

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Article ID: 931369 - View products that this article applies to.
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SYMPTOMS

When you try to install Windows Vista on a portable computer that uses an ATI SB600 Series chipset, each driver may take a long time to install. Therefore, the Windows Vista installation process may take several hours.

This problem occurs only on a computer that uses a Serial Advanced Technology Attachment (SATA) device that is operating in Advanced Host Controller Interface (AHCI) mode. This problem does not occur if the SATA device uses SATA Combined mode or Parallel Advanced Technology Attachment (PATA) mode.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Aliide.sys1.2.0.017,59219-Jan-200703:02x86
Amdide.sys6.0.6000.2051818,10419-Jan-200703:02x86
Atapi.sys6.0.6000.2051821,68819-Jan-200703:03x86
Ataport.sys6.0.6000.20518109,75219-Jan-200703:05x86
Cmdide.sys2.0.7.019,12819-Jan-200703:03x86
Intelide.sys6.0.6000.2051817,59219-Jan-200703:02x86
Msahci.sys6.0.6000.2051825,78419-Jan-200703:03x86
Pciide.sys6.0.6000.2051816,05619-Jan-200703:02x86
Pciidex.sys6.0.6000.2051845,24019-Jan-200703:04x86
Update.mumNot applicable2,02419-Jan-200722:01Not applicable
Viaide.sys5.1.3790.15020,15219-Jan-200703:03x86
Windows Vista, 64-bit versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Aliide.sys1.2.0.018,61619-Jan-200704:15x64
Amd64_mshdc.inf_31bf3856ad364e35_6.0.6000.20518_none_37f7505af5df3b06.manifestNot applicable5,82019-Jan-200722:05Not applicable
Amdide.sys6.0.6000.2051818,61619-Jan-200704:15x64
Atapi.sys6.0.6000.2051822,71219-Jan-200704:16x64
Ataport.sys6.0.6000.20518124,08819-Jan-200704:14x64
Cmdide.sys2.0.7.020,66419-Jan-200704:15x64
Intelide.sys6.0.6000.2051819,12819-Jan-200704:15x64
Msahci.sys6.0.6000.2051827,83219-Jan-200704:16x64
Pciide.sys6.0.6000.2051816,05619-Jan-200704:15x64
Pciidex.sys6.0.6000.2051851,38419-Jan-200704:13x64
Update.mumNot applicable2,02419-Jan-200722:01Not applicable
Viaide.sys5.1.3790.15020,66419-Jan-200704:15x64
X86_mshdc.inf_31bf3856ad364e35_6.0.6000.20518_none_dbd8b4d73d81c9d0.manifestNot applicable5,81819-Jan-200722:03Not applicable

How to apply this hotfix

To apply this hotfix, you must update the existing Windows installation source files by using the files that are included in this update.

For more information about how to use the Package Manager, visit the following Microsoft Web site:
http://technet2.microsoft.com/WindowsVista/en/library/77bd6146-1dae-4f3f-b172-4aa5fc876bdc1033.mspx?mfr=true
Package Manager is included in Windows AIK. To download Automated Installation Kit, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=94bb6e34-d890-4932-81a5-5b50c657de08&DisplayLang=en

MORE INFORMATION

For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

Properties

Article ID: 931369 - Last Review: May 20, 2008 - Revision: 3.3
APPLIES TO
  • Windows Vista Ultimate
  • Windows Vista Starter
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Enterprise
  • Windows Vista Business 64-bit Edition
  • Windows Vista Business
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
Keywords: 
kbautohotfix kbvistasp1fix kbfix kbhotfixserver kbqfe kbprb kbexpertiseinter KB931369

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