FIX: The ChildCategories collection is empty for a root category in a virtual catalog in Commerce Server 2007

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SYMPTOMS

When you provide a SqlWhereClause property in the CategoryConfiguration object in Microsoft Commerce Server 2007, the ChildCategories collection for a root category in a virtual catalog is empty. This problem occurs when the root categories are ranked in the base catalog or in the virtual catalog.

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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix. However, you must restart Microsoft Internet Information Services (IIS) after you apply this hotfix. To do this, cick Start, click Run, type iisreset, and then click OK.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Collapse this tableExpand this table

File name	File version	File size	Date	Time	Platform
931495.sql	Not Applicable	7,214	29-Dec-2006	20:21	Not Applicable
Catalogcreate.sql	Not Applicable	1,120,994	18-Jan-2007	22:48	Not Applicable

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

For example, you experience this problem when you execute the following code:

CategoryConfiguration cc;
cc.ChildCategories.SqlWhereClause = "1=1"
cc.LoadChildCategories = true;
vc.GetRootCategory(cc).ChildCategories;  // This collection is empty instead of the collection that contains all root categories of the virtual catalog

For existing Commerce Server 2007 catalog databases, you must run the 931495.sql file against your existing catalog databases. To do this, follow these steps:

Start Microsoft SQL Server Management Studio.
Select the instance of SQL Server where your catalog database resides, and then click Connect.
Click New Query.
Select your catalog database.
Copy the SQL code from the 931495.sql file to the new query window, and then click Execute.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

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