The data fields are incorrectly displayed when you create a workflow rule by using Workflow Manager in Microsoft Dynamics CRM 3.0

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Article ID: 931535 - View products that this article applies to.
The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
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SYMPTOMS

Consider the following scenario in Microsoft Dynamics CRM 3.0. You create a workflow rule for a custom entity by using Workflow Manager. Then, you create some data fields in the rule that have similar names. In this scenario, the data fields are incorrectly displayed. When this problem occurs, the values of these data fields are incorrect after you run the workflow rule.

This problem occurs if the following conditions are true:
  • You create a relationship between the custom entity and another entity.
  • The display name of the relationship attribute contains more than 32 characters.

RESOLUTION

This problem was corrected in Microsoft Dynamics CRM 3.0 Update Rollup 3.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935364Update Rollup 3 is available for Microsoft Dynamics CRM 3.0
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics CRM 3.0 client for Microsoft Office Outlook

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimeHashesPlatform
Crmaddin.dll3.0.5300.16081,182,56807-Apr-200700:46MD5: 2F89C61CC19A125CE45C6977A5034A27
SHA1: 99CE2BF3F56435D11F8A2DE51A3E96D0CA241CB2
x86
Crmnativeinteropproxy.dll3.0.5300.16083,422,05607-Apr-200700:47MD5: 8569EE1B5B9481326B2E3C7A14B9831F
SHA1: D385AC2A190859CFB4200825037C2B80A2762A80
x86
Crmobjectmodel.dll3.0.5300.16086,759,78407-Apr-200700:47MD5: 4052D35EBE88C6388112196C0099DC08
SHA1: 48205AD942A3226E4493E673ED9AEA52FBB04DC0
x86
Microsoft.crm.application.pages.dll3.0.5300.1608738,66407-Apr-200700:38MD5: 26FB4E25B53F19E431D32D3F1905A3F9
SHA1: 03CB2EB6CDD0A4DEE89FA6E9C8D216AED30BE70B
x86
Print_dlg.aspxNot applicable8,82227-Nov-200600:58Not applicableNot applicable
Syncqueue.dll3.0.5300.1608396,13607-Apr-200700:46MD5: AA8AEB75B4E096F4F8BCE7A26D7A4D0D
SHA1: E985057094C82DDB9DBC58B3052946B66D3E581A
x86

Microsoft Dynamics CRM 3.0 client for Microsoft Office Outlook Compatibility Release

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File nameFile versionFile sizeDateTimeHashesPlatform
Crmaddin.dll3.0.5300.16081,209,70407-Apr-200700:46MD5: C82B9E03B62ACB3E55ADCC53387382E2
SHA1: FEC02BCE736CF1268C2F7D3DAA69D0AD301D9867
x86
Crmnativeinteropproxy.dll3.0.5300.16083,422,05607-Apr-200700:47MD5: F89105BB15151B0AFF94A6B071099120
SHA1: EB35C6552F47881DC705960DB7F5D4E1B9F0A329
x86
Crmobjectmodel.dll3.0.5300.16086,759,78407-Apr-200700:47MD5: 6DFD63B293FB4B4C50684C08FEDD2C9A
SHA1: 2B9D22932FC5660C13D34FD1FC33196A836512D3
x86
Microsoft.crm.application.components.core.dll3.0.5300.1608292,20009-Apr-200709:30MD5: 499E7C8320CA4DF9F4C5B7D0B6DF9E85
SHA1: E87DACB38263D4A5CA01DFECB21BF844B3C79851
x86
Microsoft.crm.application.components.strings.dll3.0.5300.1608726,37609-Apr-200709:30MD5: E7378D60123C26C76D429CFD15EB4274
SHA1: DB55D936F7A9BD0AFFA80DEF5B231C6F37764F95
x86
Microsoft.crm.application.pages.dll3.0.5300.1608738,66407-Apr-200700:37MD5: A1102BFAAC2A0B25A9329164DA911F0A
SHA1: 53AAD7F36B8051B879D1018C154D4BAA240AFEDA
x86
Microsoft.crm.dll3.0.5300.1608382,31209-Apr-200709:30MD5: 591B77C008548433FC84AAF58662E186
SHA1: 15BB02AA1F0550DB1E68A4F98BF01C96B84B54EE
x86
Microsoft.crm.objectmodel.dll3.0.5300.1608320,87207-Apr-200700:37MD5: 3812936F70CB803262483832D303D743
SHA1: 3E5CF5060B021F336D401DC89C31719549501E7F
x86
Print_dlg.aspxNot applicable8,82206-Apr-200720:49Not applicableNot applicable
Syncqueue.dll3.0.5300.1608396,13607-Apr-200700:46MD5: 3C2231228F51F6815AB00B12B24DAFE9
SHA1: DDC67CF150BE0822EDB2C37D7DB9F957B76D49FF
x86
Crmaddin.dll3.0.5300.16081,209,70407-Apr-200700:46MD5: C82B9E03B62ACB3E55ADCC53387382E2
SHA1: FEC02BCE736CF1268C2F7D3DAA69D0AD301D9867
x86
Microsoft.crm.application.components.core.dll3.0.5300.1608292,20009-Apr-200709:30MD5: 499E7C8320CA4DF9F4C5B7D0B6DF9E85
SHA1: E87DACB38263D4A5CA01DFECB21BF844B3C79851
x86
Microsoft.crm.application.components.strings.dll3.0.5300.1608726,37609-Apr-200709:30MD5: E7378D60123C26C76D429CFD15EB4274
SHA1: DB55D936F7A9BD0AFFA80DEF5B231C6F37764F95
x86
Microsoft.crm.dll3.0.5300.1608382,31209-Apr-200709:30MD5: 591B77C008548433FC84AAF58662E186
SHA1: 15BB02AA1F0550DB1E68A4F98BF01C96B84B54EE
x86

Microsoft Dynamics CRM 3.0 server

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimeHashesPlatform
Crmnativeinteropproxy.dll3.0.5300.16083,422,05607-Apr-200700:47MD5: 759E0F18AE93902920AF9068757C84B0
SHA1: C773244F2985FB0939536F9DD6C4712D218AC996
x86
Crmobjectmodel.dll3.0.5300.16086,759,78407-Apr-200700:47MD5: 4D34A28680292C7C50E9B1F0FE18BE09
SHA1: 8A8DB072387A2AAB04D821084B6A7FE2F48FD166
x86
Microsoft.crm.application.pages.dll3.0.5300.1608968,04007-Apr-200700:37MD5: 96981403FE54230F33B2A221DD5BACDD
SHA1: 7A968D5F6A005C7DD72A4A1EF2808A48ED4AFC61
x86
Microsoft.crm.tools.workflowlibrary.dll3.0.5300.1608275,81607-Apr-200700:36MD5: CDE247003E83BA94778E473321E53978
SHA1: 25D43BC76C70B7638CD9D080F094740694F6A1AE
x86
Print_dlg.aspxNot applicable8,82227-Nov-200600:58Not applicableNot applicable
Crmdbhotfix.dll3.0.5300.1605105,83228-Mar-200703:01MD5: 03EE950503E9BD7425B1702308403C6C
SHA1: 6AE59976526A289FB9D1454846AFBF90210CE11E
x86
Kb927207_client.dll3.0.5300.160861,80007-Apr-200700:41MD5: F4247030BA80C5EF18FD20BD5FB45C05
SHA1: 9E8524255478803F421B1E899A11F558476830FD
x86
Kb930604_client.dll3.0.5300.160864,87207-Apr-200700:41MD5: B999C7B82A86CA617B604401221F2BBA
SHA1: 1EC7FD805C1741A994A1C5E32BE0CE7B1366C386
x86
Kb931627_client.dll3.0.5300.1608160,10409-Apr-200702:23MD5: F2C30FBC80314F9CE17CFFA145B47D50
SHA1: 44CC1D97C29D08A346FE7B5ED054BF46A0B2A1B1
x86
Kb933423_client.dll3.0.5300.160891,49609-Apr-200702:23MD5: 12718E02B3C59F2327D11422EF834C9C
SHA1: E148D78A7E1635781BFE302E8A7FC270262F8271
x86

Installation information

Install this hotfix on computers that are running the Microsoft Dynamics CRM 3.0 server.

Prerequisites

  • You must have Microsoft Dynamics CRM 3.0 installed to apply this hotfix.
  • To apply this hotfix, you must have installed the update that is described in Microsoft Knowledge Base article 925874. For more information about this update, click the following article number to view the article in the Microsoft Knowledge Base:
    925874 An update for the 2007 daylight saving time changes is available for Microsoft Dynamics CRM 3.0 and for the Microsoft Dynamics CRM 3.0 client for Outlook

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

To remove this hotfix from a computer that is running Microsoft Windows Server 2003, Microsoft Windows XP, or Windows 2000, use Add or Remove Programs in Control Panel. System administrators can use the Spuninst.exe tool to remove this hotfix from a computer that is running Microsoft Windows Server 2003, Microsoft Windows XP, or Windows 2000.

The Spuninst.exe tool is located in the %Windir%\$NTUninstallKB931535$\Spuninst folder. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
832475 Description of the new features in the package installer for Windows software updates

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Properties

Article ID: 931535 - Last Review: April 3, 2008 - Revision: 3.2
APPLIES TO
  • Microsoft CRM 3.0
Keywords: 
kbautohotfix kbmbsworkflow kbhotfixserver kbqfe kbmbsmigrate KB931535

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