Error message when you format a disc by using the Live File System component on a Windows Vista-based computer: "Windows was unable to complete the format"

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Article ID: 931654 - View products that this article applies to.
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SYMPTOMS

When you format a disc by using the Live File System component on a Windows Vista-based computer, you may receive an error message that is similar to the following:
Windows was unable to complete the format

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
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File nameFile versionFile sizeDateTimePlatform
Fs_rec.sys6.0.6000.2052812,80002-Feb-200702:03x86
Imagehlp.dll6.0.6000.20528152,57602-Feb-200703:17x86
System.iniNot applicable21907-Jan-200705:51Not applicable
Update.mumNot applicable1,98802-Feb-200723:29Not applicable
Win.iniNot applicable9207-Jan-200705:51Not applicable
Wmi.dll6.0.6000.205285,12002-Feb-200703:20x86
X86_microsoft-windows-coreos.d_31bf3856ad364e35_6.0.6000.20528_none_2901be4420329892.manifestNot applicable68902-Feb-200723:29Not applicable
X86_microsoft-windows-coreos_31bf3856ad364e35_6.0.6000.20528_none_23e803185a515e5c.manifestNot applicable54,67902-Feb-200723:30Not applicable
Windows Vista, 64-bit versions
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File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-coreos.d_31bf3856ad364e35_6.0.6000.20528_none_852059c7d89009c8.manifestNot applicable69302-Feb-200723:29Not applicable
Amd64_microsoft-windows-coreos_31bf3856ad364e35_6.0.6000.20528_none_80069e9c12aecf92.manifestNot applicable56,51102-Feb-200723:34Not applicable
Fs_rec.sys6.0.6000.2052816,38402-Feb-200702:19x64
Imagehlp.dll6.0.6000.2052875,26402-Feb-200704:38x64
System.iniNot applicable21907-Jan-200705:51Not applicable
Update.mumNot applicable1,98802-Feb-200723:29Not applicable
Win.iniNot applicable9207-Jan-200705:51Not applicable
Wmi.dll6.0.6000.205285,63202-Feb-200704:43x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 931654 - Last Review: May 20, 2008 - Revision: 3.1
APPLIES TO
  • Windows Vista Ultimate
  • Windows Vista Starter
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
Keywords: 
kbautohotfix kbvistasp1fix kbfix kbhotfixserver kbqfe kbexpertisebeginner KB931654

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