You may be unable to use a scanner that uses a "Web Services for Devices" (WSD)-based scanner driver to transfer scanned data in Windows Vista. This problem may occur if the scanned data is very large. Examples of scanned data that may be very large are multipage file formats, such as XPS and PDF, and single-page formats, such as EEXIF and PNG.

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Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

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Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, x86-based versions

File name	File version	File size	Date	Time	Platform
Update.mum	Not Applicable	2,462	10-Mar-2007	12:08	Not Applicable
Wsdscdrv.dll	6.0.6000.20554	237,056	10-Mar-2007	02:51	x86
Wsdscprx.dll	6.0.6000.20554	52,736	10-Mar-2007	02:51	x86
X86_9d854fb3ff8b0a80fb761917788ecd8b_31bf3856ad364e35_6.0.6000.20554_none_3f39f2d2a3156c01.manifest	Not Applicable	676	10-Mar-2007	12:08	Not Applicable
X86_wsdapi_31bf3856ad364e35_6.0.6000.20554_none_bd24d8b86972a5b9.manifest	Not Applicable	8,831	10-Mar-2007	12:10	Not Applicable
X86_wsdscdrv.inf_31bf3856ad364e35_6.0.6000.20554_none_ceaf92d8e59d5fa3.manifest	Not Applicable	1,973	10-Mar-2007	12:10	Not Applicable
Wsdapi.dll	6.0.6000.20554	323,072	10-Mar-2007	02:51	x86
Wsdapi.mof	Not Applicable	2,348	07-Jan-2007	05:55	Not Applicable

Windows Vista, 64-bit versions

File name	File version	File size	Date	Time	Platform
Amd64_12d9d6d8ddded61e730609b41285364a_31bf3856ad364e35_6.0.6000.20554_none_d927e28062cbf985.manifest	Not Applicable	1,000	10-Mar-2007	12:08	Not Applicable
Amd64_wsdapi_31bf3856ad364e35_6.0.6000.20554_none_1943743c21d016ef.manifest	Not Applicable	8,859	10-Mar-2007	12:13	Not Applicable
Amd64_wsdscdrv.inf_31bf3856ad364e35_6.0.6000.20554_none_2ace2e5c9dfad0d9.manifest	Not Applicable	1,975	10-Mar-2007	12:13	Not Applicable
Update.mum	Not Applicable	2,462	10-Mar-2007	12:08	Not Applicable
Wsdscdrv.dll	6.0.6000.20554	258,048	10-Mar-2007	04:01	x64
Wsdscprx.dll	6.0.6000.20554	63,488	10-Mar-2007	04:01	x64
Wsdapi.dll	6.0.6000.20554	400,896	10-Mar-2007	04:01	x64
Wsdapi.mof	Not Applicable	2,348	07-Jan-2007	05:55	Not Applicable

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

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For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base: For more information, click the following article number to view the article in the Microsoft Knowledge Base:

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