FIX: The merge agent fails intermittently when you use merge replication that uses a custom resolver after you install SQL Server 2000 Service Pack 4

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Article ID: 931932 - View products that this article applies to.
Bug: #50000740 (SQL Hotfix)
Microsoft distributes Microsoft SQL Server 2000 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2000 fix release.
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SUMMARY

This article describes the following about this hotfix release:
  • The issues that are fixed by this hotfix package
  • The prerequisites for applying the hotfix package
  • Whether you must restart the computer after you apply the hotfix package
  • Whether the hotfix package is replaced by any other hotfix package
  • Whether you must make any registry changes after you apply the hotfix package
  • The files that are contained in the hotfix package

SYMPTOMS

When you use merge replication that uses a custom resolver, the merge agent fails intermittently after you install Microsoft SQL Server 2000 Service Pack 4. When this problem occurs, you receive a message that resembles the following in the merge agent history log:
Processing article '<ArticleName>'
The step did not generate any output. The step failed. The job failed.
The Job was invoked by User <username>. The last step to run was step 1 (Run agent).
This failure may be preceded by a primary key violation or by another constraint violation that causes an error during synchronization.
Additionally, when you use the Replication Monitor to view the subscription merge agent history, you may see several actions listed. However, the Last Action Message of Session box is blank. Next to each action, you see a red x that indicates failure.

CAUSE

This problem occurs because the custom resolver code is not correctly invoked when errors occur during merge synchronization. These errors occur because of constraint violations, such as primary key conflicts or foreign key conflicts.

RESOLUTION

The installer does not install this hotfix correctly on x64-based systems. This installation issue occurs when the following conditions are true:
  • The system uses the Advanced Micro Devices (AMD) AMD64 processor architecture or the Intel Extended Memory 64 Technology (EM64T) processor architecture.

    Note This issue does not occur on systems that use the Intel Itanium processor architecture.
  • The system is running a 64-bit version of the Microsoft Windows Server operating system.
  • The system is running a 32-bit version of SQL Server 2000.
We have corrected this installation issue in later builds of SQL Server 2000, starting with version 8.00.2244. When a customer who is running SQL Server 2000 on an x64-based system requests this hotfix, we will provide a build that includes this hotfix and that can be installed correctly on an x64-based system. The build that we provide will be version 8.00.2244 or a later version.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Microsoft SQL Server 2000 Service Pack 4 (SP4) installed to apply this hotfix.

For more information about how to obtain SQL Server 2000 Service Pack 4, click the following article number to view the article in the Microsoft Knowledge Base:
290211 How to obtain the latest SQL Server 2000 service pack

Restart information

You do not have to restart the computer after you apply this hotfix.

Registry information

You do not have to change the registry.

Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain of all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
SQL Server 2000, 32-bit x86 versions
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File nameFile versionFile sizeDateTimePlatform
Dtsui.dll2000.80.2238.01,593,34424-Jan-200716:43x86
Impprov.dll2000.80.2238.0102,40024-Jan-200716:43x86
Msgprox.dll2000.80.2238.094,20824-Jan-200716:43x86
Msrpjt40.dll4.10.9424.0188,47324-Jan-200608:13x86
Mssdi98.dll8.11.50523.0239,10406-Jun-200522:46x86
Ntwdblib.dll2000.80.2238.0290,81624-Jan-200716:43x86
Odsole70.dll2000.80.2238.069,63224-Jan-200716:43x86
Osql.exe2000.80.2238.057,34424-Jan-200708:18x86
Pfclnt80.dll2000.80.2238.0430,08024-Jan-200716:43x86
Qrdrsvc.exe2000.80.2238.0192,51224-Jan-200708:22x86
Replmerg.exe2000.80.2238.0163,84024-Jan-200708:27x86
Replprov.dll2000.80.2238.0237,56824-Jan-200716:43x86
Replrec.dll2000.80.2238.0315,39224-Jan-200716:43x86
Replsub.dll2000.80.2238.0270,33624-Jan-200716:43x86
Rinitcom.dll2000.80.2238.0278,52824-Jan-200716:43x86
Semexec.dll2000.80.2238.0856,06424-Jan-200716:43x86
Snapshot.exe2000.80.2238.061,44024-Jan-200708:32x86
Sqlagent.exe2000.80.2238.0323,58424-Jan-200708:04x86
Sqldiag.exe2000.80.2238.0118,78424-Jan-200708:54x86
Sqldmo.dll2000.80.2238.04,362,24024-Jan-200716:43x86
Sqlfth75.dll2000.80.2238.0102,40024-Jan-200708:17x86
Sqlservr.exe2000.80.2238.09,175,04024-Jan-200709:52x86
Sqlsort.dll2000.80.2238.0589,82424-Jan-200716:43x86
Stardds.dll2000.80.2238.0176,12824-Jan-200716:43x86
Svrnetcn.dll2000.80.2238.0110,59224-Jan-200716:43x86
Ums.dll2000.80.2238.035,32824-Jan-200716:43x86
Xpstar.dll2000.80.2238.0311,29624-Jan-200716:43x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about all publicly released SQL Server 2000 post-service pack hotfixes, click the following article number to view the article in the Microsoft Knowledge Base:
894905 Cumulative list of the hotfixes that are available for SQL Server 2000 Service Pack 4
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 931932 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft SQL Server 2000 Developer Edition
  • Microsoft SQL Server 2000 Enterprise Edition
  • Microsoft SQL Server 2000 Standard Edition
  • Microsoft SQL Server 2000 Personal Edition
Keywords: 
kbautohotfix kbhotfixserver kbqfe KB931932

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