Help and Support
 

powered byLive Search

Error message when you try to upgrade a computer to Windows Vista: "The installed operating system does not support an upgrade to Windows Vista"

View products that this article applies to.
Article ID:932007
Last Review:March 15, 2007
Revision:1.2

SYMPTOMS

When you try to upgrade a computer to Windows Vista, you cannot select the Upgrade option. Also, you receive the following error message in the Install Windows dialog box:
Upgrade has been disabled
- The installed operating system does not support an upgrade to Windows Vista

Back to the top

CAUSE

This problem occurs when the current operating system does not support an upgrade to Windows Vista.

Back to the top

RESOLUTION

To resolve this problem, perform a full installation of Windows Vista. Or, upgrade the computer to an operating system that meets the upgrade requirements for Windows Vista.

Back to the top

APPLIES TO
•Windows Vista Home Basic
•Windows Vista Home Premium
•Windows Vista Ultimate
•Windows Vista Business
•Windows Vista Enterprise
•Windows Vista Starter
•Windows Vista Home Basic 64-bit Edition
•Windows Vista Home Premium 64-bit Edition
•Windows Vista Ultimate 64-bit Edition
•Windows Vista Business 64-bit Edition
•Windows Vista Enterprise 64-bit Edition

Back to the top

Keywords: 
kbsetup kbexpertisebeginner kbtshoot kberrmsg kbprb KB932007

Back to the top

Article Translations

 

Other Support Options

  • Need More Help?
    Contact a Support professional by E-mail, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.