Error result when you use the NETDOM RENAMECOMPUTER command to rename a computer that is running Windows Vista: "Access is denied"

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Article ID: 932173 - View products that this article applies to.
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SYMPTOMS

When you use the netdom renamecomputer command to rename a computer that is running Windows Vista, you receive the following error result:
This operation will rename the computer <OriginalComputerName> to <NewComputerName>.

Certain services, such as the Certificate Authority, rely on a fixed machine 
name. If any services of this type are running on <OriginalComputerName>,
then a computer name change would have an adverse impact.

Access is denied.

The command failed to complete successfully.
You experience this problem when you try to rename the computer from a remote computer. If you run the command on the computer that you want to rename, the command works.

Note You experience a similar problem if you try to use the NetRenameMachineInDomain function to rename a remote Windows Vista-based computer.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, 32-bit versions
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File nameFile versionFile sizeDateTimePlatform
Srv.sys6.0.6000.20563290,81622-Mar-200703:39x86
Srv2.sys6.0.6000.20563130,56022-Mar-200703:39x86
Windows Vista, 64-bit versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Srv.sys6.0.6000.20563450,56022-Mar-200701:06x64
Srv2.sys6.0.6000.20563163,84022-Mar-200701:06x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

MORE INFORMATION

For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 932173 - Last Review: October 8, 2011 - Revision: 4.0
APPLIES TO
  • Windows Vista Enterprise
  • Windows Vista Ultimate
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
Keywords: 
kbautohotfix kbvistasp1fix kbwinvistapostrtmfix kbbug kbfix kbHotfixServer kbqfe KB932173

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