The updates that you apply to a Multilingual User Interface (MUI) Language Pack are lost when you restart a computer that is running Windows Vista

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Article ID: 932243 - View products that this article applies to.
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SYMPTOMS

On a computer that is running Windows Vista, you apply updates to a Multilingual User Interface (MUI) Language Pack, to MUI files, and to the MUI cache in the memory. However, when you restart the computer, the updates that you applied to the MUI Language Pack are lost.

For example, you apply the update in Microsoft Knowledge Base (KB) article 930585 to the MUI Language Pack on a computer that is running the Romanian-language version of Windows Vista. Then, the problem that is described in KB article 930585 is resolved by the update. However, after you restart the computer, this problem occurs again.

Note After you restart the computer, the MUI files that are stored on the disk remain updated.

CAUSE

This issue occurs because Windows Vista does not write the MUI cache in the memory to the MUI cache that is stored on the disk before you restart the computer.

After your restart the computer, Windows Vista rebuilds the MUI cache in the memory according to the MUI cache that is stored on the disk. Therefore, the updated MUI cache in the memory does not contain the content from the MUI Language Pack that you applied.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Hotfix information

A hotfix is available to resolve this problem. The hotfix uses the MUI files that are stored on the disk to force Windows Vista to rebuild the MUI cache in the memory and to rebuild the MUI cache that is stored on the disk. A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, 32-bit versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb932243_bf~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,96301-Feb-200722:10Not applicable
Package_1_for_kb932243~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable2,68001-Feb-200722:07Not applicable
Package_2_for_kb932243_bf~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable1,73401-Feb-200722:10Not applicable
Package_2_for_kb932243~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable2,42901-Feb-200722:07Not applicable
Update-bf.mumNot applicable1,86201-Feb-200722:10Not applicable
Update.mumNot applicable1,89701-Feb-200722:07Not applicable
X86_microsoft-windows-lpksetup.d_31bf3856ad364e35_6.0.6000.16429_none_423ab532f8c314c0.manifestNot applicable69301-Feb-200722:07Not applicable
X86_microsoft-windows-lpksetup.d_31bf3856ad364e35_6.0.6000.20527_none_42c2516a11e281dc.manifestNot applicable69301-Feb-200722:07Not applicable
X86_microsoft-windows-lpksetup_31bf3856ad364e35_6.0.6000.16429_none_1f6681596f5a07ce.manifestNot applicable45,71501-Feb-200722:10Not applicable
X86_microsoft-windows-lpksetup_31bf3856ad364e35_6.0.6000.20527_none_1fee1d90887974ea.manifestNot applicable45,71501-Feb-200722:10Not applicable
X86_microsoft-windows-rescacheinstaller.d_1122334455667788_6.0.6000.16429_none_3f1cb72ac8ce700b.manifestNot applicable71101-Feb-200722:07Not applicable
X86_microsoft-windows-rescacheinstaller.d_1122334455667788_6.0.6000.20527_none_3fa45361e1eddd27.manifestNot applicable71101-Feb-200722:07Not applicable
X86_microsoft-windows-rescacheinstaller_1122334455667788_6.0.6000.16429_none_b7ad7ed06af9725d.manifestNot applicable8,68401-Feb-200722:10Not applicable
X86_microsoft-windows-rescacheinstaller_1122334455667788_6.0.6000.20527_none_b8351b078418df79.manifestNot applicable8,68401-Feb-200722:10Not applicable
Langcleanupsysprepaction.dll6.0.6000.1642925,60001-Feb-200703:17x86
Lpksetup.exe6.0.6000.16429165,88801-Feb-200703:16x86
Lpremove.exe6.0.6000.1642923,55201-Feb-200703:16x86
Muilanguagecleanup.dll6.0.6000.1642910,24001-Feb-200703:17x86
Langcleanupsysprepaction.dll6.0.6000.2052725,60001-Feb-200703:07x86
Lpksetup.exe6.0.6000.20527165,88801-Feb-200702:10x86
Lpremove.exe6.0.6000.2052723,55201-Feb-200702:09x86
Muilanguagecleanup.dll6.0.6000.2052710,24001-Feb-200703:08x86
Rescinst.dll6.0.6000.16429177,66401-Feb-200703:16x86
Rescinst.dll6.0.6000.20527177,66401-Feb-200703:06x86
Windows Vista, 64-bit versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-lpksetup.d_31bf3856ad364e35_6.0.6000.16429_none_9e5950b6b12085f6.manifestNot applicable69701-Feb-200722:07Not applicable
Amd64_microsoft-windows-lpksetup.d_31bf3856ad364e35_6.0.6000.20527_none_9ee0ecedca3ff312.manifestNot applicable69701-Feb-200722:07Not applicable
Amd64_microsoft-windows-lpksetup_31bf3856ad364e35_6.0.6000.16429_none_7b851cdd27b77904.manifestNot applicable45,99401-Feb-200722:14Not applicable
Amd64_microsoft-windows-lpksetup_31bf3856ad364e35_6.0.6000.20527_none_7c0cb91440d6e620.manifestNot applicable45,99401-Feb-200722:14Not applicable
Amd64_microsoft-windows-rescacheinstaller.d_1122334455667788_6.0.6000.16429_none_9b3b52ae812be141.manifestNot applicable71501-Feb-200722:07Not applicable
Amd64_microsoft-windows-rescacheinstaller.d_1122334455667788_6.0.6000.20527_none_9bc2eee59a4b4e5d.manifestNot applicable71501-Feb-200722:07Not applicable
Amd64_microsoft-windows-rescacheinstaller_1122334455667788_6.0.6000.16429_none_13cc1a542356e393.manifestNot applicable8,70401-Feb-200722:14Not applicable
Amd64_microsoft-windows-rescacheinstaller_1122334455667788_6.0.6000.20527_none_1453b68b3c7650af.manifestNot applicable8,70401-Feb-200722:14Not applicable
Package_1_for_kb932243_bf~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,97501-Feb-200722:10Not applicable
Package_1_for_kb932243~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable2,69601-Feb-200722:07Not applicable
Package_2_for_kb932243_bf~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,74401-Feb-200722:10Not applicable
Package_2_for_kb932243~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable2,44301-Feb-200722:07Not applicable
Update-bf.mumNot applicable1,87401-Feb-200722:10Not applicable
Update.mumNot applicable1,90901-Feb-200722:07Not applicable
Langcleanupsysprepaction.dll6.0.6000.1642934,81601-Feb-200705:05x64
Lpksetup.exe6.0.6000.16429198,65601-Feb-200705:03x64
Lpremove.exe6.0.6000.1642929,18401-Feb-200705:03x64
Muilanguagecleanup.dll6.0.6000.1642912,80001-Feb-200705:06x64
Langcleanupsysprepaction.dll6.0.6000.2052734,81601-Feb-200704:40x64
Lpksetup.exe6.0.6000.20527198,65601-Feb-200702:43x64
Lpremove.exe6.0.6000.2052729,18401-Feb-200702:42x64
Muilanguagecleanup.dll6.0.6000.2052712,80001-Feb-200704:41x64
Rescinst.dll6.0.6000.16429217,60001-Feb-200705:04x64
Rescinst.dll6.0.6000.20527217,60001-Feb-200704:37x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 932243 - Last Review: October 8, 2011 - Revision: 3.0
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Premium
  • Windows Vista Ultimate
Keywords: 
kbautohotfix kbvistasp1fix kbexpertisebeginner kbexpertiseadvanced kbfix kbqfe kbHotfixServer KB932243

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