Article ID: 932538 - Last Review: March 9, 2009 - Revision: 7.0 When you print an e-mail message in either Office Outlook 2003 or Outlook Express, the printed message is so small that it is unreadable
On This PageSYMPTOMSWhen you print an e-mail message in either Microsoft Office
Outlook 2003 or Microsoft Outlook Express, the printed message is so small that
it is unreadable. Note This problem does not occur in Microsoft Office Outlook 2007. CAUSEThis problem occurs because the "Shrink to Fit" feature in
Outlook 2003 or in Outlook Express is automatically enabled. Therefore, if the
contents of the e-mail message are wider than the width of the paper, the size
of the message is reduced to fit on the paper. If the size of the message is
reduced too much, the printed message becomes so small that it is
unreadable. RESOLUTIONService pack informationWindows VistaTo resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:935791
(http://support.microsoft.com/kb/935791/
)
How to obtain the latest Windows Vista service pack Windows XPTo resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:322389
(http://support.microsoft.com/kb/322389/
)
How to obtain the latest Windows XP service pack
Update informationThis problem is resolved in the cumulative security update for Internet Explorer MS07-027. For more information about this update, click the following article number to view the article in the Microsoft Knowledge Base:931768
(http://support.microsoft.com/kb/931768/
)
MS07-027: Cumulative Security Update for Internet Explorer
WORKAROUNDTo work around this problem, delete large images from the
e-mail message. Or, insert spaces and new lines into the e-mail message to
reduce the size of the message. Then, print the message again. STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. This problem was first corrected in Windows
Vista Service Pack 1. MORE INFORMATIONImportant This section, method, or task contains steps that tell you how to
modify the registry. However, serious problems might occur if you modify the
registry incorrectly. Therefore, make sure that you follow these steps
carefully. For added protection, back up the registry before you modify it.
Then, you can restore the registry if a problem occurs. For more information
about how to back up and restore the registry, click the following article
number to view the article in the Microsoft Knowledge Base: 322756
(http://support.microsoft.com/kb/322756/
)
How to back up and restore the registry in Windows After you apply this hotfix, you can configure the
specifications of the "Scale to Fit" feature works in Outlook 2003 and in
Outlook Express. To do this, follow these steps:
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
APPLIES TO
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