Internet Explorer 7 closes immediately when you start Internet Explorer 7

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SYMPTOMS

When you start Windows Internet Explorer 7, Internet Explorer 7 closes immediately. When an application uses the Internet Explorer Web browser control, the application closes immediately.

Additionally, you may receive the following error message when you start Internet Explorer 7 or when you start the application that uses the Internet Explorer Web browser control:

The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL.

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CAUSE

This problem may occur if the PSAPI.dll file is registered incorrectly.

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RESOLUTION

To resolve this problem, remove or rename all the instances of the PSAPI.dll file that are located in the folder for the application that closes. The PSAPI.dll file is a component that is not redistributable. The PSAPI.dll file must only be located in the Windows folder or in the Windows\System32 folder.

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