Article ID: 932690 - View products that this article applies to.
When you try to connect to Ensemble Studios Online (ESO) to play an online game of Microsoft Age of Empires III, you may receive the following error message:
Account login failed:  Account disabled.
ESO bans accounts if you use explicit or suggestive language.
For an explanation of why your account has been banned, contact ESO. To do this, send an e-mail message to the following Ensemble Studios Online e-mail address:
firstname.lastname@example.orgMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
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