FIX: The parent category collection may not be updated when you save a Category object that has the catalog cache enabled in Commerce Server 2007

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SYMPTOMS

When you save a Category object that has the catalog cache enabled in Microsoft Commerce Server 2007, the parent category collection may not be updated until the cache is refreshed. For example, this problem may occur when you save a category by using code that resembles the following code example.

Category x = Microsoft.CommerceServer.Runtime.CommerceContext.Current.CatalogSystem.CatalogContext.GetCategory("Shoes", "Aerosoles");
        int a = x.ParentCategories.Count; //2
        int b = x.ParentCategories.TotalRecords; //2
        x.AddParentCategory("TestCategory1");
        int c = x.ParentCategories.Count; //3
        int d = x.ParentCategories.TotalRecords; //2
        x.Save();
        int e = x.ParentCategories.Count; //2
        int f = x.ParentCategories.TotalRecords; //2

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RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites to install this hotfix.

Restart requirement

You must restart Microsoft Internet Information Services (IIS) after you apply this software update. To restart IIS, run the following command at a command prompt:

IISRESET /RESTART

Note This command stops and then restarts all running Internet services.

Hotfix replacement information

This hotfix does not replace any other software updates.

Hotfix file information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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