When you open a Web page in Windows Internet Explorer 7, the page is blank. However, if you refresh the Web page, its contents may appear.

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This problem may occur when either of the following conditions is true:

•	The Web page uses the <SCRIPT> tag.
•	The Web page uses multibyte character set (MBCS) characters. For example, the Web page contains Japanese characters.

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Security update information

To resolve this problem, install the most current cumulative security update for Internet Explorer. To install the most current updates, visit the following Microsoft Web site: For more technical information about the most current cumulative security update for Internet Explorer, visit the following Microsoft Web site: Note This fix was first included in security update 933566 (MS07-033). For more information, click the following article number to view the article in the Microsoft Knowledge Base: A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Internet Explorer 7 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Internet Explorer 7 on 32-bit versions of Windows Vista

File name	File version	File size	Date	Time	Platform
Mshtml.dll	7.0.6000.20544	3,582,976	24-Feb-2007	02:56	x86
Mshtml.tlb	7.0.6000.20544	1,383,424	24-Feb-2007	00:34	Not Applicable

Internet Explorer 7 on 64-bit versions of Windows Vista

File name	File version	File size	Date	Time	Platform
Mshtml.dll	7.0.6000.20544	5,667,840	24-Feb-2007	04:17	x64
Mshtml.tlb	7.0.6000.20544	1,383,424	24-Feb-2007	00:34	Not Applicable

Internet Explorer 7 on Windows XP with Service Pack 2

File name	File version	File size	Date	Time	Platform
Mshtml.dll	7.0.6000.20544	3,582,976	28-Feb-2007	16:13	x86

Internet Explorer 7 on x86-based versions of Windows Server 2003 with Service Pack 2

File name	File version	File size	Date	Time	Platform
Mshtml.dll	7.0.6000.20544	3,582,976	05-Apr-2007	00:54	x86

Internet Explorer 7 on x64-based versions of Windows Server 2003 with Service Pack 2

File name	File version	File size	Date	Time	Platform	SP requirement	Service branch
Mshtml.dll	7.0.6000.20544	5,667,840	04-Apr-2007	15:01	x64	SP2	Not Applicable
Wmshtml.dll	7.0.6000.20544	3,582,976	04-Apr-2007	15:02	x86	SP2	WOW

Internet Explorer 7 on Itanium-based versions of Windows Server 2003 with Service Pack 2

File name	File version	File size	Date	Time	Platform	SP requirement	Service branch
Mshtml.dll	7.0.6000.20544	9,974,784	04-Apr-2007	14:05	IA-64	SP2	Not Applicable
Wmshtml.dll	7.0.6000.20544	3,582,976	04-Apr-2007	14:05	x86	SP2	WOW

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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