Article ID: 933306 - Last Review: May 10, 2007 - Revision: 1.1

A contact user cannot use a custom contact form after a contact item is replicated to other public stores in Exchange Server 2007

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SYMPTOMS

In a public folder on a server that is running Microsoft Exchange Server 2007, you create a contact item that uses a custom contact form. However, when the contact item is replicated to other public stores, the contact user cannot use the custom contact form.

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CAUSE

This problem occurs because the custom PR_MESSAGE_CLASS property of the contact item is overwritten by the IPM.Contact class when the contact item is replicated to other public stores.

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