The page number options and the gallery styles may be unavailable or missing in Word 2007

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Article ID: 933312 - View products that this article applies to.
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SYMPTOMS

When you try to insert a page number in a Microsoft Office Word 2007 document, the page number options and the gallery styles for the Top of Page, Bottom of Page, Page Margins, or Current Position settings may be unavailable or missing.

For example, when you click Page Number in the Header & Footer group on the Insert tab and then point to Top of Page, the Save Selection as Page Number (Top) option is unavailable.

Additionally, you may experience one or more of the following symptoms:
  • You receive an error message that states that the "Building Blocks.dotx" template is missing.
  • The Building Blocks Organizer is empty. Additionally, the options in the organizer are unavailable. Alternatively, nothing happens when you click an option.

    Note To open the Building Blocks Organizer, click Quick Parts in the Text group on the Insert tab, and then click Building Blocks Organizer.
  • The page number options and the gallery styles for headers or for footers may be unavailable or missing when you click Header or Footer in the Header & Footer group on the Insert tab.

RESOLUTION

To resolve this issue, follow these steps: 1. 2. 3. Repair the 2007 Office installation. To do this, follow these steps. To resolve this issue, follow these steps:
  1. Locate the "Building Blocks.dotx" template in the following folder, and then rename the template "Building Blocks.old":
    C:\Documents and Settings\ user_name \Application Data\Microsoft\Document Building Blocks\language ID
    For example, if the template language is English U.S., replace language ID with 1033. 1033 is the language ID for English U.S.
    Vista:
    C:\Users\user_name\AppData\Roaming\Microsoft\Document Building Blocks\language ID
  2. Locate the "Building Blocks.dotx" template in the following folder, and then rename the template "Building Blocks.old":
    C:\Program Files\Microsoft Office\Office12\Document Parts\language ID
    For example, if the template language is English U.S., replace language ID with 1033. 1033 is the language ID for English U.S.
  3. Repair the 2007 Office installation. To do this, follow these steps.

    Windows Vista
    1. Click Start
      Collapse this imageExpand this image
      Start button
      , click Control Panel, click Programs, and then click Uninstall a program.
    2. Click the installed version of Word 2007 or the installed version of the 2007 Office suite, and then click Change.
    3. In the 2007 Office Setup program, click Repair, and then click Continue.
    Earlier versions of Windows
    1. Click Start, click Control Panel, and then click Add or Remove Programs.
    2. Click the installed version of Word 2007 or the installed version of the 2007 Office suite, and then click Change.
    3. In the 2007 Office Setup program, click Repair, and then click Continue.

MORE INFORMATION

The installed copy of the "Building Blocks.dotx" template in the Program Files folder is the installed copy of the template. The template is copied from the Program Files folder to the Application Data folder if Word 2007 detects that the "Building Blocks.dotx" template does not to exist in the Application Data folder. The installed copy is only replicated to the user profile when the user uses a feature that uses a gallery.

You can delete the installed copy of the "Building Blocks.dotx" template from the Program Files folder to remove the template from the computer. Additionally, this will prevent Word 2007 from replicating the template to the Application Data folder. When you repair the Word 2007 installation or the 2007 Office suite installation, a clean copy of the "Building Blocks.dotx" template is installed on the computer.

If the "Building Blocks.dotx" template is not located in the folders that are described in the "More Information" section, you may be using a non-Engligh language version of a 2007 Office suite. Examine the other language ID folders for the correct "Building Blocks.dotx" template. For example, if the Spanish (Traditional) version of a 2007 Office suite is installed, examine the 1034 folder.

Properties

Article ID: 933312 - Last Review: January 5, 2012 - Revision: 4.0
APPLIES TO
  • Microsoft Office Word 2007
Keywords: 
kbnumbering kbsettings kbpubtypekc kbtshoot kbexpertisebeginner kbprb KB933312

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