Article ID: 933413 - View products that this article applies to.
Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
This article describes how to disable the Customer Experience Improvement Program (CEIP) feature in Microsoft Office Communicator 2005.
To disable the Customer Experience Improvement Program (CEIP) feature, use one of the following methods.
Method 1: In Communicator 2005To disable CEIP in Communicator 2005, follow these steps:
Method 2: In the Communicator.adm fileIf you are an administrator, you can use the Specify instrumentation policy in the Communicator.adm file to disable CEIP in Communicator 2005.
If this policy is set to Disabled, the Allow Microsoft to collect anonymous information about how I use Communicator check box will not be available. Therefore, users cannot enable the feature. Additionally, data will not be collected on the computer.
If you do not see the Communicator 2005 folder under the Administrative folder in the Group Policy management console, you must add the Communicator.adm file to the Group Policy object (GPO). To do this, follow these steps:
Method 3: In the registryWarning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To use Registry Editor to disable CEIP in Communicator 2005, follow these steps:
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