Article ID: 933486 - Last Review: June 7, 2007 - Revision: 1.4 Data that is written to a CD-R disc on a Windows XP SP1a-based computer cannot be read on a Windows Vista-based computerSYMPTOMSConsider the following scenario. On a Microsoft Windows XP Service Pack 1a (SP1a)-based computer, you write data to a CD-R disc. However, this CD-R disc cannot be read on a Windows Vista-based computer. Note The CD-R disc can be read on a Windows XP Service Pack 2-based computer. CAUSEThis issue occurs if Windows XP SP1a writes to the CD-R disc by using a "track start" address that is off by one address. Note This behavior may occur because of an error during the writing process. Windows Vista cannot locate the data if the address is off by one address. STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. MORE INFORMATIONFor help with CD or DVD drive problems in Windows Vista, visit the following Microsoft web page:
Fix problems in which your CD or DVD drive cannot read or write media in Windows
(http://support.microsoft.com/gp/cd_dvd_drive_problems)
| Article Translations
|

Back to the top
