After you uninstall Microsoft Windows Server 2003 Service Pack 2 (SP2), scheduled tasks that previously ran may no longer run after the uninstall is complete. When this problem occurs, credentials for these scheduled tasks display the account of the logged-on user, and the password appears to be blank. However, the user credentials that the scheduled task requires to run are not supplied.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Windows Server 2003 Service Pack 2 (SP2) installed before you install this hotfix. You must also have upgraded to Windows Server 2003 Service Pack 2 (SP2) from Windows Server 2003 Service Pack 1 (SP1)..

Restart requirement

You do not have to restart the computer after you install this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfix.

File information

This hotfix does not install files on the computer. Therefore, there are no file attributes associated with this hotfix. Instead, this hotfix modifies the computer's registry.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

To avoid this problem, stop the Task Scheduler service before you uninstall Windows Server 2003 with Service Pack 2.

For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base: