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The operating system stops unexpectedly and you receive a Stop error message after you start the Sony VAIO Camera Capture Utility on a Sony VAIO UX Series Micro PC that is running Windows Vista

Article ID:933620
Last Review:May 16, 2008
Revision:3.0
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SYMPTOMS

You are running Windows Vista on your Sony VAIO UX Series Micro PC that has integrated wireless WAN technology. You start the Sony VAIO Camera Capture Utility, and then you switch to the rear camera. However, after a short time, such as 10 minutes, the operating system stops unexpectedly, and you receive a Stop error message in the USBCAMD_ProcessIsoIrps function.

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RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 (http://support.microsoft.com/kb/935791/) How to obtain the latest Windows Vista service pack

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Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
File nameFile versionFile sizeDateTimePlatform
Stream.sys6.0.6000.2054652,99228-Feb-200702:14Not applicable
Update.mumNot applicable1,99828-Feb-200711:10Not applicable
X86_187436e1a6964e4f2a4ce3f1a4cab860_31bf3856ad364e35_6.0.6000.20546_none_ccc90400c9e68f12.manifestNot applicable69928-Feb-200711:10Not applicable
X86_microsoft-windows-streamclass_31bf3856ad364e35_6.0.6000.20546_none_5ce2b21653b4cbd5.manifestNot applicable3,24928-Feb-200711:12Not applicable
Windows Vista, 64-bit versions
File nameFile versionFile sizeDateTimePlatform
Amd64_72c7749fc52c6ca20c13187820f67bb0_31bf3856ad364e35_6.0.6000.20546_none_358373553a4a88be.manifestNot applicable70328-Feb-200711:10Not applicable
Amd64_microsoft-windows-streamclass_31bf3856ad364e35_6.0.6000.20546_none_b9014d9a0c123d0b.manifestNot applicable3,25528-Feb-200711:15Not applicable
Stream.sys6.0.6000.2054667,84028-Feb-200702:34x64
Update.mumNot applicable1,99828-Feb-200711:10Not applicable

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

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MORE INFORMATION

For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 (http://support.microsoft.com/kb/816915/) New file naming schema for Microsoft Windows software update packages
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 (http://support.microsoft.com/kb/824684/) Description of the standard terminology that is used to describe Microsoft software updates

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APPLIES TO
Windows Vista Ultimate
Windows Vista Enterprise
Windows Vista Business
Windows Vista Home Basic
Windows Vista Home Premium
Windows Vista Ultimate 64-bit Edition
Windows Vista Business 64-bit Edition
Windows Vista Enterprise 64-bit Edition
Windows Vista Home Basic 64-bit Edition
Windows Vista Home Premium 64-bit Edition

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Keywords: 
kbvistasp1fix kbexpertiseinter kbwinvistapostrtmfix kbbug kbfix kbhotfixserver kbqfe kbpubtypekc KB933620

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