You receive an error message when you post a payment journal in Microsoft Dynamics AX 4.0

Article ID: 933749 - View products that this article applies to.
This article applies to Microsoft Dynamics AX 4.0 for all regions.
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SYMPTOMS

When you post a payment journal in Microsoft Dynamics AX 4.0, you receive an error message that states that the dimensions were not entered for the "exchange rate" loss account. This problem occurs if the following conditions are true:
  • The currency that is used in the payment journal differs from the currency that is used in the invoice.
  • The payment journal contains a settled invoice. Additionally, the currency exchange rate that is used in this settled invoice differs from the currency exchange rate that is used in the payment journal.
  • The "sales tax" posting type is used for the offset account for the invoice.
  • The "sales tax" code is not applied to the vendor.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. The hotfix corrects the problem that is described in this article. Apply the hotfix only to systems that are experiencing this specific problem.

To resolve this problem immediately, contact your Microsoft Dynamics partner or Technical Support for Microsoft Dynamics and related products to obtain the hotfix. If you have access to online assisted support you can log on to the Microsoft Dynamics site and create a new support request. To do this, visit the following Microsoft Web site:
https://mbs.microsoft.com/support/newstart.aspx
You can also contact Technical Support for Microsoft Dynamics and related products by telephone. To do this, visit the following Microsoft Web site:

Partners
https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global+Support+Contacts
Customers
https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htm
In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

If you are a customer and if you do not have a Premier Support Agreement with Microsoft, you must contact your partner to obtain this hotfix.

Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must follow these steps:
  1. Review the changes that are documented in the .xpo file.
  2. Apply these changes in a test environment before you apply the hotfix in a production environment.
For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:
893082 How to install a Microsoft Dynamics AX Hotfix

Prerequisites

You must have Microsoft Dynamics AX 4.0 installed to apply this hotfix.

Removal information

You cannot remove this hotfix.

Restart requirement

You must restart the computer after you apply this hotfix.

Objects that are affected

This hotfix affects the following object:
  • \Classes\CustVendSettle

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 933749 - Last Review: August 1, 2011 - Revision: 2.0
APPLIES TO
  • Financials General Ledger, when used with:
    • Microsoft Dynamics AX 4.0
Keywords: 
kbax40presp3fix kbqfe kbmbsmigrate kbHotfixServer KB933749

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