FIX: The account that is configured on the Identity tab in the Component Services snap-in may change when you select multiple COM+ server applications

Consider the following scenario. In Microsoft Windows Server 2003, you open the Component Services Microsoft Management Console (MMC) snap-in. Two Microsoft COM+ 1.5 server applications exist in the Component Services xsnap-in. Application A is configured to run under the System account. Application B is configured to run under a local user account. You select both Application A and Application B. On the Action menu, you click Properties. On the Identity tab, the System account is selected as the Identity account. You click OK.

In this scenario, the account that is configured on the Identity tab may change for Application B. In this example, the account that is configured on the Identity tab may change from a local user account to the System account. You do not receive a warning message or a confirmation dialog box when this problem occurs.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Microsoft Windows Server 2003 Service Pack 1 (SP1) installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Windows Server 2003 Service Pack 1, Itanium architecture

Microsoft Windows Server 2003 Service Pack 1, x64

Microsoft Windows Server 2003 Service Pack 1, x86

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

After you apply this hotfix, the account type is set to Unknown on the Identity tab when you select multiple applications in the Component Services snap-in.